Michelle Schmidt

Office Manager (Glenwood Office)

Experience:  Over 10 years of Human Service experience that includes working with the disabled population, visitation worker, family support worker, and most recently a Family Coordinator.  Also, a mom of 2 wonderful boys.

Laura Nelsen

Administrative Assistant (Woodbine Office) 

Experience:  Experience in clerical and an associates degree in Psychology from IWCC

Melissa Katzer

Billing Specialist (Council Bluffs, Woodbine, Glenwood, Red Oak, Avoca, and Plattsmouth Offices) 

Experience:  Over 7 years customer service experience and 2.5 years billing experience in a health care setting. 

Kay Pyne

Billing Specialist (Council Bluffs, Woodbine, Glenwood, Red Oak, Avoca and Plattsmouth Offices) 

Experience:  Over 8 years experience in billing and patient account management in a health care setting. 

Brenda Porter

Administrative Assistant (Council Bluffs and Avoca Offices)

Experience:  Over 10 years experience in customer service and 5 1/2 years experience of technology assistant experience.  Mother of 2, bonus mom of 4, nana to 5 grand babies

Stephanie Bassett

Administrative Assistant (Plattsmouth Office)

Experience:  Over 15 years experience in retail and office management with focus on client care.  Have owned and operated own business for the past 7 years.  Proud wife and mom.  3 years experience as a foster parent 

Spring Skalberg

Administrative Assistant (Red Oak Office) 

Experience:  CNA/CMA, Activity Director, Owner of Photography business 

Courtney Spicer

Administrative Assistant (Council Bluffs Office)

Experience:  Over 3 years customer service experience and over 5 years experience working with children in child care setting.