Billing Specialist
(Council Bluffs Office)
Experience: Paying Insurance claims, Insurance policies, customer service rep.
Hobbies: Watching my son play baseball, doing crafts, hanging out with family.
In-Home Services Provider
(Avoca Office)
Education: Buena Vista University – Social Work and Psychology
Professional Experience: Veterinary staff at Lake Animal Hospital, Nanny, and Camp Counselor at Camp Autumn.
Hobbies/Interests: Reading and running
Insurances Accepted: All Iowa Medicaid Managed Care Organizations
Therapist (Council Bluffs Office)
Education: Mental Health Counseling from Lincoln Memorial University
Licensure: LPCA
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna
Therapist (Plattsmouth Office)
Education: Master of Science in Clinical Mental Health Counseling
Licensure: PLMHP
Professional Experience: 17 years in law enforcement, speaker at 3 international conferences on the topic of compassion fatigue,vicarious trauma, and burnout.
Hobbies: BBQ, woodworking, snowboarding, scuba diving
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna
In-Home Services Provider
(Council Bluffs Office)
Education: Bachelors of Sociology from Morningside University
Experience: Direct support professional at Trivium Life Services
Hobbies: Music, concerts, collecting movies, art, playing guitar, dining out, family, friends
Therapist (Plattsmouth office)
Education: Masters in Counseling student affairs and Masters in medical marriage and family therapy
Licensure/Certifications: Provisionally Licensed Mental Health Provider
Experience/Accomplishments:Worked with kids on the spectrum, worked with drug abuse, and worked in maay different sectors anddemographics non-profit and, private
Hobbies/Interests:Like being at home researching desired topics around healthy relationships with all nouns
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna
Administrative Assistant
(Plattsmouth Office)
Education:Graduated High School from Kearney Nebraska High School.
Licensure/Certifications:Medication Aide
Experience:With over a decade of experience in customer service, I have honed my skills in communication, problem-solving, and relationship-building to deliver exceptional customer experiences. I thrive in fast-pacedenvironments, handling inquiries, resolving issues, and ensuring customer satisfaction withprofessionalism and empathy. My ability to adapt to diverse situations, manage multiple responsibilities,and provide solutions-driven support has made me a reliable asset in any customer-facing role.Passionate about creating positive interactions, l am committed to exceeding expectations and fosteringlong-term customer loyalty.
Hobbies/Interests: enjoy being outdoors in my free time as well as crocheting projects.
Psychiatric Mental Health Nurse Practitioner
(Woodbine Office)
Education: Associated Degree Nursing (Registered Nurse) at Iowa Western Community College in Council Bluffs,2014. Bachelor of Science in Nursing (BSN) from Nebraska Methodist College in Omaha, 2017. Doctor of Nursing Practice (DNP) – Family Nurse Practitioner from Nebraska Methodist College in Omaha,2020 Post-Master’s Certificate Psychiatric Mental Health Nurse Practitioner (PMHNP) from Walden University in Minnesota, 2024.
Licensure/Certifications: Registered Nurse in 2014, Family Nurse Practitioner (FNP)- 2021, Psychiatric Mental Health Nurse Practitioner (PMHNP)- pending
Experience/Accomplishments: Nursing experience in long-term care, hospice, long-term acute care, family practice clinic, medical-surgical, heart and vascular, intensive care, palliative care and hospice, and mental health.Member of the National Nurse Honor Society- Sigma Theta Tau, Tau Tau Chapter, member of the American Association of Nurse Practitioners. Member of the American Psychiatric Nurses Association. Member of the Association of Psychiatric Mental Health Nurse Practitioners.
Hobbies: Reading, traveling & skydiving: traveled to Egypt and made a skydive over the Pyramids of Giza.
Insurances Accepted: ll Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna
Administrative Assistant
(Avoca Office)
Education: Graduated from AHSTW
Hobbies: Fishing, Horse back riding and Scrap Booking
Therapist Intern (Council Bluffs Office)
Education: University of Nebraska Omaha – BS in Psychology with mental health concentration and minor in medical humanities Bellevue University – Master of Science in Clinical Mental Health Counseling (in process)
Experience/Accomplishments: Working at Boys Town as a Behavioral Health Tech. Working with kids for over two years, with behavioral issues.
Hobbies/Interests:Play golf, watch football, marvel fan, WWE fan, Forumula One fan
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna