Executive Directors

Trent Rice

BS

Education: Bachelors of Science in Criminal Justice, University of South Dakota

Experience: Over 25 years experience working in the Human Service field and over 19 years of management experience.  Experience working with children,  adolescents, and their families on issues including but not limited to RAD, Sexual Abuse, Physical Abuse, ODD, Conduct Disorder, Mood Disorders, Neglect, Anger/Impulse Control, and Behavior Issues.

Brian Fuller

MS, LMSW, LMHP, LPC

Education: Masters of Science in Counseling, Creighton University

Licensure: Licensed Mental Health Practitioner, State of Nebraska
Licensed Professional Counselor, State of Nebraska
Licensed Master Social Worker, State of Iowa

Experience: Over 27 years clinical experience in the field of counseling and mental health and over 23 years of management experience. Experience working with children, adolescents, adults, couples, and families on issues including but not limited to: Sexual Abuse, Physical Abuse, RAD, Post Adoption Issues, Behavioral Issues, Depression, Identity Issues, Anxiety, Aggression, Sexual Perpetration, Anger/Impulse Control Issues, Neglect, Bipolar Disorder, ODD, Conduct Disorder, Legal Issues, ADHD, Gay/Lesbian Issues, PTSD.

Directors/ Management

Chelsey Hirt, MA, LMHC, LIMHP

Director/Therapist
(Glenwood, Red Oak, Plattsmouth Offices)

Education: Bachelors of Arts in Psychology, Morningside College
Masters of Arts in Clinical Counseling, University of Nebraska at Omaha
Licensure: Licensed Mental Health Counselor, State of Iowa
Licensed Independent Mental Health Practitioner, State of Nebraska
Experience: Experience working with Family Therapy, Couples Therapy, Adjustment Periods, Trauma, Domestic Violence, Behaviors, Anger Management, Depression, and Anxiety
Modalities: Cognitive-Behavioral Therapy, Motivational Interviewing, Solution Focused, Strengths Based approaches, Transactional Analysis
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross/Blue Shield, Optum Behavioral Health, Midlands Choice, Aetna, Tricare, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna
For more information about Chelsey, visit her Psychology Today profile.

Lynnsey Linn

MS, LMHC

Director (Council Bluffs, Woodbine and Avoca Offices)

Education: Masters of Science in Clinical Counseling, Bellevue University

Licensure: Licensed Mental Health Counselor, State of Iowa

Experience: Experience working with a variety of populations in a therapeutic setting including Adults, Children, Individual, and Families.

Modalities: Cognitive-Behavioral Therapy, Dialectical Behavior Therapy, Solution Focused, and Mindfulness Techniques

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross/Blue Shield, Optum Behavioral Health, Midlands Choice, Aetna, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC)

For more information about Lynnsey, visit her Psychology Today profile.

Nurse Practitioners

William Sumner, ARNP

Nurse Practitioner
(Glenwood and Red Oak Offices)

Education: Bachelors of Science in Nursing, University of North Carolina-Pembroke
Master of Science in Nursing, Gonazaga University
United States Navy, Rank: Lieutenant 1996-2021
Licensure: Advanced Registered Nurse Practitioner, State of Iowa
Experience: 25 year military career of which the last 10 years were spent in the nurse corps. Specialize in emergency/trauma medicine and ambulatory care.
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Amanda Sumner, DNP, ARNP, FNP-C

Nurse Practitioner
(Council Bluffs, Avoca, and Woodbine Offices)

Education: Bachelors of Science in Nursing, Johns Hopkins University
Doctorate of Nursing Practice, University of Washington
Post Graduate Certificate-PMHNP (in process due August 2023)
Licensure: Advanced Registered Nurse Practitioner, State of Iowa
FNP, American Academy of Nurse Practitioners
Experience: Diagnosis and treatment including medication management of mental health disorders.
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

In-Home Providers

Melissa Miller, MS. LMHP, LPC

In-Home Services Provider
(Council Bluffs Office)

Education: Masters of Science in Counseling, University of Nebraska at Omaha
Licensure: Licensed Mental Health Practitioner, State of Nebraska
Licensed Professional Counselor, State of Nebraska
Experience: Over 18 years experience in the field of counseling and mental health. Experience working with Children, Adolescents, and their families or guardians on issues including but not limited to: Sexual Abuse, Physical Abuse, ODD, Conduct Disorder, Behavioral Issues, Adoption and Post Adoption Issues, Depression, Anxiety, Aggression, Anger/Impulse Control Issues, Neglect, BiPolar Disorder, ADHD, Domestic Violence, Self-Harming Behaviors, Modd Disorders, Adjustment Issues, Drug-related Issues, Special Needs.
Modalities: Play Therapy, Cognitive-Behavioral, Solution Focused
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Linda Walker, BS, LADC

In-Home Services Provider
(Council Bluffs Office)

Education: Bachelors of Science, University of Nebraska at Omaha
Licensure: Licensed Alcohol and Drug Counselor, State of Nebraska
Experience: Crisis Intervention, Restorative Justice/Victim Advocate, Adolescent and Adult Substance Abuse Evaluations, Group Therapy
Modalities: Cognitive-Behavioral Therapy Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Kaylena Pavelka, BA

In-Home Services Provider
(Council Bluffs Office)

Education: Bachelors of Arts in Psychology, Buena Vista University
Experience: Experience with case management, discharge planning, de-escalation, depression, anxiety, borderline, traumatic informed care
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Jessie Kroll, BS

In-Home Services Provider
(Woodbine Office)

Education: Bachelors of Science in Psychology, Grace University
Experience: Several years experience working with adults and children with intellectual disabilities and case management
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Tera Fink, BA

In-Home Services Provider
(Woodbine Office)

Education: Bachelors of Arts in Elementary Education, Buena Vista University
Experience: 10 years experience working with children in a school setting, as a family advocate, and Family Centered Services Specialist.
Insurances Accepted: All Iowa Managed Care Organizations

Michael Riddle, BS

In-Home Services Provider
(Council Bluffs Office)

Education: Bachelors of Science in Psychology, Baker University
Experience: Experience teaching skills to clients to improve problem solving, identification of needs, as well as, strengths building. Facilitated education and recreational groups.
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Teresa Smith, MS

In-Home Services Provider
(Woodbine Office)

Education: Masters of Science in School Counseling, Creighton University
Experience: Over 31 years experience working with high school age children and their families
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Michelle Loew, BS

In-Home Services Provider
(Woodbine Office)

Education: Bachelors of Science in Liberal Arts and Sciences, Kaplan University
Masters Degree in Clinical Mental Health, Grand Canyon University (in progress)
Experience: Over 6 years customer service experience and working with challenging populations.
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Alison Wickwire, MA

In-Home Services Provider
(Woodbine Office)

Education: Master of Arts in Human Resources/Health Management Administration, Briar Cliff University
Bachelors of Arts in Psychology/Biology, Briar Cliff University
Experience: Over 4 years experience working with adolescents, children, and families in institutional and shelter settings. Experience working with and communicating with collaterals and supervision of staff.
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Ashlee Christo, BSW

In-Home Services Provider
(Avoca Office)

Education: Bachelors of Arts in Social Work, University of Northern Iowa
Licensure: Licensed Bachelor of Social Work, Association of Social Work Board
Experience: Over 2 years experience working with patients in a health care setting and over a year experience working with individuals and families involved in the Iowa Department of Human Services system. Experience with children and families in crisis.
Modalities: Solution Based casework model, Motivational Interviewing, Community resources and connections.
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Michelle Nielsen-Ronaghan, BA

In-Home Services Provider
(Avoca Office)

Education: Bachelors of Arts in Psychology, Park College
Bachelors of Arts in Business Administration, Park College
Masters of Business Administration, Avila College
Experience: Over 25 years of experience working in ther MR/DD field. Fluent in ASL (American Sign Language).
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Savannah Sherry, BS

In-Home Services Provider
(Glenwood Office)

Education: Bachelors of Science in Criminal Justice, Bellevue University
Experience: FSRP, Common Sense Parenting, Trauma Informed Care, Safe Care, Love and Logic
Modalities: Skill Building, Connection to Resources
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Millie Fritzler, BA

In-Home Services Provider
(Glenwood Office)

In-Home Services Provider (Glenwood Office)
Education: Bachelors of Arts in Family Life and Counseling, Nebraska Christian College/Hope International University
Experience: Experience in providing crisis care
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Keagan Ruth, BS

In-Home Services Provider
(Red Oak Office)

Education: Pursuing Masters in Social Work, Capella University
Bachelors of Science in Child Protection and Juvenile Justice, Bellevue University
Experience: Experience working as a Social Worker, FSRP, and Head Start
Modalities: Motivational Interviewing, Trauma Informed Care, SafeCare, and First Aid/CPR Certified. Holds certificate in Common Sense Parenting, Ages and Stages, and Love and Logic.
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Hallie Huyck, BS

In-Home Services Provider
(Glenwood Office)

Education: Bachelors of Science in Psychology
Experience: Experience working with kids in educational settings, as well as, hospice care with home visits
Modalities: Rapport building, empathy, person-centered
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Sydney Prather, BS

In-Home Services Provider
(Red Oak Office)

Education: Bachelors of Science in Criminology/Criminal Justice Minor Political Science, University of Nebraska at Omaha
Experience: Former CASA, Experience facilitating value based behavior courses, working one on one with children and families working towards permanency (adoption, reconciliation, etc)
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Christina Bernard, MPA

In-Home Provider
(Council Bluffs Office)

Education: Bachelors in Biology, Concordia University
Masters in Public Health Policy and Administration, Concordia University

Experience: Public Health Coordinator/Intern at human service agency. Experienced public health specialist with interest in community health and community outreach.
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Jeremy Grimes, BA

In-Home Provider
(Council Bluffs Office)

Education: Bachelors of Arts in Psychology

Experience: Over 8 years experience working with the public in a variety of healthcare settings

Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Amanda Russell, BA

In-Home Provider
(Red Oak Office)

Education: Bachelor of Arts in Psychology, Nebraska Wesleyan University
Masters of Forensic Science, Nebraska Wesleyan University

Experience: Several years experience working with families in the home, working with foster care and early head start in-home services.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Madison Darrah, BSW

In-Home Services Provider
(Glenwood Office)

Education: Bachelors in Social Work

Experience: Experience working with children and families

Modalities Used: working with a direct approach using models, worksheets, and other various tools

Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Therapists

Lynnsey Linn, MS, LMHC

Director/Therapist
(Council Bluffs, Woodbine, and Avoca Offices)

Education: Masters of Science in Clinical Counseling, Bellevue University
Licensure: Licensed Mental Health Counselor, State of Iowa
Experience: Over 7 years experience working with a variety of populations in a therapeutic setting including Adults, Children, Individual, and Families.
Modalities: Cognitive-Behavioral Therapy, Dialectical Behavior Therapy, Solution Focused, and Mindfulness Techniques
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna
For more information about Lynnsey, visit her Psychology Today profile.

Tina Sullivan, MS, TLMHC

Therapist
(Woodbine Office)

Education: Bachelors of Science in Urban Studies, University of Nebraska at Omaha
Masters of Science in Counseling, Creighton University
Licensure: Licensed Mental Health Counselor (TEMP), State of Iowa
Experience: Austism Awareness and Training, Nurtured Heart Training
Modalities: Mindfulness, Cognitive Behavioral Therapy, Solution Focused
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna
For more information about Tina, visit her Psychology Today profile.

Sean Weller, MS, LMHC, NCC

Therapist
(Council Bluffs Office)

Education: Masters of Science in Clinical Mental Health Counseling, University of Nebraska at Omaha
Licensure: Licensed Mental Health Counselor, State of Iowa
Modalities: Solution Focused, REBT, CBT, Person Centered
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross/ Blue Shield, Optum Behavioral Health, Midlands Choice, Aetna, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna
For more information about Sean, visit his Psychology Today profile.

Joy Higgins, MS, LMHC

Therapist
(Council Bluffs Office)

Education: Masters of Science in Counseling, University of Nebraska at Omaha
Licensure: Licensed Mental Health Counselor, State of Iowa
Modalities: Cognitive- Behavioral, DBT
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue)
For more information about Joy, visit her Psychology Today profile.

Amy Akers, MS (in process)

Therapist Intern
(Avoca Office)

Education: Masters of Science in Education -Professional School Counseling, Buena Vista University
Master of Science in Clinical Mental Health Counseling, Buena Vista University (in process)
Experience: 10 years experience working in the school setting with children with behavioral needs. Experience in building rapport, crisis intervention, behavior de-escalation, providing adult education in behaviors, teaching and modeling coping skills, and developing and maintaining behavior plans.
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Aubre Powers, MS, TLMHC

Therapist
(Council Bluffs Office)

Education: Masters of Science in Mental Health Counseling, Crown College
Bachelors of Arts in Psychology, Crown College
Experience: Over 6 years experience working with troubled and at risk youth in the Omaha/Council Bluffs area. Worked to fill their “tool box” with healthy coping skills, different forms of communication, ways to express their emotions, how to navigate family troubles, and how to practice self-care.
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Miles Ludwigs, MSW, LMSW

Therapist
(Council Bluffs Office)

Education: Masters of Social Work, Aurora University
Licensure: Licensed Master Social Worker, State of Iowa
Experience: Experience working with individuals with mental health and substance use issues, as well as, providing individual and group therapy.
Modalities: Cognitive-Behavioral, Motivational Interviewing, Crisis Intervention
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna
For more information about Miles, visit her Psychology Today profile.

Morgan Froehlich, MA, TLMHC

Therapist
(Woodbine Office)

Education: Masters of Arts in Clinical Mental Health Counseling, Southern New Hampshire University
Licensure: Licensed Mental Health Counselor (TEMP), State of Iowa
Modalities: Cognitive Behavioral, DBT
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Alisha Hinzmann, MS (in process)

Therapist Intern
(Council Bluffs Office)

Education: Masters of Science in Mental Health and Clinical Counseling, Bellevue University (in process)
Modalities: Cognitive Behavioral Therapy, Behavior Modification, DBT
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Nicholas Fly, BS, MS (in process)

Therapist Intern/In-Home Services Provider
(Woodbine Office)

Education: Masters in Clinical Mental Health, Wayne State College (in process), Bachelors in Criminal Justice with Minor in Public Administration, Wayne State College
Experience: Experience working with behavior disorders, autism, medication management, etc.
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Jennifer Hansen, BA, MA (in process)

Therapist Intern
(Council Bluffs Office)

Education: Master of Arts in Clinical Mental Health Counseling, Grace College (in process). Bachelors of Arts in Gender Studies, University of Wyoming
Experience: Experience working with military families and service members with issues ranging from depression, anxiety, and mood disorder. Experience with individual and group therapy.
Modalities: Gestalt, Person Centered, Cognitive Behavioral Therapy
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Chelsey Hirt, MA, LMHC, LIMHP

Director/Therapist
(Glenwood, Red Oak, Plattsmouth Offices)

Education: Bachelors of Arts in Psychology, Morningside College
Masters of Arts in Clinical Counseling, University of Nebraska at Omaha
Licensure: Licensed Mental Health Counselor, State of Iowa
Licensed Independent Mental Health Practitioner, State of Nebraska
Experience: Experience working with Family Therapy, Couples Therapy, Adjustment Periods, Trauma, Domestic Violence, Behaviors, Anger Management, Depression, and Anxiety
Modalities: Cognitive-Behavioral Therapy, Motivational Interviewing, Solution Focused, Strengths Based approaches, Transactional Analysis
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross/Blue Shield, Optum Behavioral Health, Midlands Choice, Aetna, Tricare, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna
For more information about Chelsey, visit her Psychology Today profile.

Megan Ruff, MS, LMHC

Therapist
(Glenwood Office)

Education: Bachelors of Science in Kinesiology, Iowa State University
Masters of Science in Clinical Counseling, Bellevue University
Licensure: Licensed Mental Health Counselor, State of Iowa
Experience: Over 3 years experience working with individuals with Mental Illness and Substance Abuse. Over 9 months experience working with Children’s Behavioral and Mental Health issues. Experience working in both inpatient and outpatient settings, as well as providing school based services. Experience in building rapport, crisis intervention, teaching and modeling coping skills, and developing and maintaining behavior plans for anxiety, depression, PTSD and others in children and adults.
Modalities: Cognitive-Behavioral Therapy, Solution Focused, Play Therapy
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield (pending), United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna
For more information about Megan, visit her Psychology Today profile.

Janice Zoucha-Jensen, MSW, LISW

Therapist
(Glenwood Office)

Education: Masters of Social Work, University of Nebraska at Omaha
Licensure: Licensed Independent Social Worker, State of Iowa
Licensed Independent Mental Health Practitioner, State of Nebraska
Licensed Drug and Alcohol Counselor, State of Nebraska
Licensed Certified Social Worker, State of Nebraska
Experience: Experience working with Substance Abuse, Depression, Trauma, and Anxiety in a variety of settings
Modalitites: EMDR, CBT, Gestalt, Motivational Interviewing
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare , Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Medicare, Cigna
For more information about Jan, visit her Psychology Today profile.

Megan Matulka, MS, LMHP, LMHC

Therapist
(Plattsmouth Office)

Education: Masters of Science in Clinical Counseling, Bellevue University
Licensure: Licensed Mental Health Practitioner, State of Nebraska
Licensed Mental Health Counselor, State of Iowa
Certifications: HeartMath Certified Practitioner
Experience: Experience working with individuals with substance abuse, anxiety, depression, stress, and anger. Additional experience working with LGBT+ populations, group work, and individual therapy.
Modalities: Cognitive-Behavioral, Solution Focused, Holistic, Motivational Interviewing, Strengths Based, and Person Centered.
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna
For more information about Megan, visit her Psychology Today profile.

Montsi

Therapy Support Provider
(Plattsmouth Office)

Hello there!
May take a moment of your time to introduce myself? My name is Montsi short for Monzerella-Muenster cheese. I guess you can say I have a cheesy yet bold personality to match. I am a silver sable German Shepherd. I begun with Family Connections in July 2021 and since then I have successfully completed comprehensive therapy dog training. I also provide deep pressure therapy (DPT). Finally because I love to be extra, I completed brain games which helped teach me how to identify colors, objects, and even read basic commands off a cue card.

As a therapy dog I am a great listener who will listen with no judgements. I am very observant and enjoy meeting/ comforting people. I hope you like doggy kisses and snuggles, if not let my human know and they will make sure I get the message.

Other fun facts about me, I really really LOVE my ball time and have lived up to the title, “Nap Champ.” Other favorite pastimes include laying on air vents, being challenged with cognitive games, and strategically leaving my squeaker toys or nylabones in front of door ways just to make sure I know when someone is coming or going (the movie Home Alone is pure geniusness!).

I look forward to meeting you!

Therapeutic benefits of DPT include but not limited to:
– Reduction in arousal levels by creating a shift from the sympathetic nervous system responsible for fight or flight to activating the parasympathetic nervous system responsible for regulation of calming functions.
– Reduction in cortisol.
– Increase endorphins and neurotransmitters.
– Promotes the release of serotonin (responsible for mood regulation) and dopamine (responsible for reward, pleasure, and regulates emotional responses).

Joyce Hicks-Kalvinek, MS, TLMHC, LIMHP

Therapist
(Plattsmouth Office)

Education: Masters of Science, Mental Health Counseling
Licensure: Licensed Mental Health Counselor (TEMP), State of Iowa
Licensed Independent Mental Health Practitioner, State of Nebraska
Certifications: EMDR Provider
Experience: EMDR, Trauma and Addictions, Conduct Disorders, Anxiety, Depression
Modalities: EMDR, Sand Tray, Cognitive-Behavioral Therapy
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna
For more information about Joyce, visit her Psychology Today profile.

Shanen Taylor, MS, TLMHC, PLMHP

Therapist
(Glenwood Office)

Education: Masters of Science in Clinical Counseling, Bellevue University
Licensure: Licensed Mental Health Counselor (TEMP), State of Iowa
Licensed Mental Health Practitioner (Provisional), State of Nebraska
Experience: Experience working with individual and group therapy as well as crisis intervention.
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna
For more information about Shanen, visit her Psychology Today profile.

Theresa Brockmeyer, BA, MS (in process)

Therapist Intern
(Red Oak Office)

Education: Bachelors in Management of Health Information, Bellevue University
Masters in Cyber Security, Bellevue University
Associates in Criminal Justice, Metropolitan Community College
Masters in Clinical Mental Health Counseling, Bellevue University (in process)
Experience: Experience working with troubled populations in confined settings to encourage and train prosocial behaviors
Modalities: Social Learning, Cognitive Behavioral Therapy
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue)

Joel Wallace, MSW, LMHP, LCSW

Therapist
(Plattsmouth Office)

Education: Master of Social Work, Springfield College
Licensure: Licensed Mental Health Practitioner, State of Nebraska
Licensed Clinical Social Worker, State of Nebraska
Experience: Extensive experience working with youth and young adults, as well as, school students, and youth in foster care.
Modalties: Solution Focused
Insurances Accepted: Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), All Iowa Medicaid Managed Care Organizations
For more information about Joel, visit his Psychology Today profile.

Bailey Troudt, MSW, PLMHP

Therapist
(Plattsmouth Office)

Education: Bachelors of Social Work, University of Nebraska at Omaha
Masters of Social Work, University of Nebraska at Omaha
Licensure: Provisionally Licensed Mental Health Practitioner, State of Nebraska
Experience: Experience working in inpatient setting with severe and persistent mental illnesses, geriatric, adults, groups, and individual
Modalities: CBT, Strengths Based
Insurances Accepted: Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), All Iowa Medicaid Managed Care Organizations
For more information about Bailey, visit her Psychology Today profile.

Celosia Johnson, MA, PLMHP, TLMHC

Therapist
(Glenwood Office)

Education: Bachelors of Arts in Psychology and Theatre
Masters of Arts in Clinical Mental Health Counseling, Regent University
Graduate Trauma Counseling Certificate, Regent University
Licensure: Provisionally Licensed Mental Health Practitioner, State of Nebraska
Licensed Mental Health Counselor (TEMP), State of Iowa
Experience: Experience working in a variety of settings. Experience working with anxiety, depression, trauma, OCD, boderline, bipolar, and substance abuse.
Modalities: Cognitive-Behavioral Therapy, DBT, NI, Person Centered
Insurances Accepted: Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), All Iowa Medicaid Managed Care Organizations
For more information about Celosia, visit her Psychology Today profile.

Rowan

Therapy Support Provider
(Glenwood Office)

Hello friends!
My name is Rowan but my mom sometimes calls me Row! My mom adopted me and they told her that I was just a Golden Retriever but I think that I am also an Irish Setter. I fancy myself an investigator of smells, an expert squirrel chaser, enjoy meeting new friends, and if I see you upset I will do my best to comfort you sometimes it’s with licks, other times its through me leaning on you but sometimes if that doesn’t work I will try to lay part of me on your lap.

As a therapy dog in training I am a great listener with no judgment, observant, and enjoy meeting and comforting people. I love my squeaky toys and balls that mom lets me keep at work and if you ask her nicely she might let us play with them together. I enjoy adventures, hiking, car rides, and I LOVE naps, cuddles, and pets!

I am on track to get my full therapy dog certification when I finish with all of my training and practice deep pressure therapy (DPT).
I am excited to meet you!

Therapy benefits of DPT include but not limited to:
– Reduction in arousal levels by creating a shift from the sympathetic nervous system responsible for fight or flight to activating the parasympathetic nervous system response for regulation of calming functions
.- Reduction in cortisol-Increase endorphins and neurotransmitters.-Promotes the release of serotonin (responsible for mood regulation) and dopamine (responsible for reward, pleasure, and regulates emotional responses).

Brett Phillips, LISW, LIMHP, LCSW

Therapist
(Glenwood Office)

Education: Masters of Social Work, University of Nebraska at Omaha
Licensure: Licensed Independent Social Worker, State of Iowa
Licensed Independent Mental Health Practitioner, State of Nebraska
Licensed Certified Social Worker, State of Nebraska
Experience: Over 21 years experience working with a variety of populations in the mental health field including adults, adolescents, children, couples, and families.
Insurances Accepted: Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), All Iowa Medicaid Managed Care Organizations

Keagan Ruth, BS, MSW (in process)

Therapist Intern
(Red Oak Office)

Education: Masters in Social Work, Capella University (in process)
Bachelors of Science in Child Protection and Juvenile Justice, Bellevue University
Experience: Experience working as a Social Worker, FSRP, and Head Start
Modalities: Motivational Interviewing, Trauma Informed Care, SafeCare, and First Aid/CPR Certified. Holds certificate in Common Sense Parenting, Ages and Stages, and Love and Logic.
Insurances Accepted: Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), All Iowa Medicaid Managed Care Organizations

Dana Marsden, BS, MA (in process)

Therapist Intern
(Glenwood Office)

Education: Masters of Arts in Mental Health Counseling, University of Northern Iowa (in process)
Bachelors of Science in Psychology minor in Child and Family Studies, Northwest Missouri State University
Experience: Experience working with youth and young adults. Worked with social anxiety, GAD, depression, and bipolar disorder.
Modalities: Person Centered, Solution Focused, ACT, CBT
Insurances Accepted: Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), All Iowa Medicaid Managed Care Organizations

Karlie Ferdon, BS, MS (in process)

Therapist Intern
(Plattsmouth Office)

Education: Master of Science in Clinical Mental Health Counseling, Wayne State College (in process)
Bachelors of Science in Family and Human Development, Arizona State University
Experience: Experience working with youth and their families in an educational setting. I believe in an individual’s strength and ability to learn and grow from life’s challenges. As a compassionate advocate of mental health, I create a safe space free of judgment for my clients to express their true authentic selves.
Modalities: I believe counseling is an individual journey. Using a client-centered approach, my goal is to personalize treatments for my client’s specific needs.
Insurances Accepted: Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), All Iowa Medicaid Managed Care Organizations

Justina Reeves, MA, TLMHC, PLMHP

Therapist
(Red Oak Office)

Education: Masters of Arts in Clinical Counseling, Grand Canyon University
Bachelors of Arts in Human and Social Service Administration, Bellevue University
Licensure: Licensed Mental Health Counselor (TEMP), State of Iowa
Provisionally Licensed Mental Health Practitioner, State of Nebraska
International Drug and Alcohol Counselor, State of Iowa (PENDING)
Experience: Experience working with anxiety, depression, trauma, self-esteem, anger management, behaviors, and substance abuse issues
Modalities: Cognitive-Behavioral Therapy, Motivational Interviewing, Solution Focused, Strengths Based Approach, Certified in Dialectial Behavior Therapy, and Certified Mindfulness-Informed Professional
Insurances Accepted: Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), All Iowa Medicaid Managed Care Organizations
For more information about Justina, visit her Psychology Today profile.

Misty Warren, MS, LIMHP, LMHC, LPC, NCC

Therapist
(Telehealth Only)

Education: Masters of Science in Clinical Counseling, Bellevue University

Licensure: Licensed Independent Mental Health Practitioner, State of Nebraska
Licensed Mental Health Counselor, State of Iowa
Licensed Professional Counselor
National Certified Counselor

Experience: Experience working with many populations including adults, adolescents, children, couples, and families.

Modalities Used: Cognitive-Behavioral Therapy, Solution Focused

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Gina Lieb, MS (in process) 

Therapist Intern
(Council Bluffs Office)

Education: Bachelors of Arts in Music Performance, University of Nebraska at Kearney
Masters of Science in Clinical Counseling, Bellevue University

Experience: Over 2 years experience working with children in an academic setting. Experience helping children with emotional and social issues.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Administrative Assistants

Stephanie Bassett

Administrative Assistant
(Plattsmouth Office)

Experience: Over 15 years experience in retail and office management with focus on client care. Have owned and operated own business for the past 7 years. Proud wife and mom. 3 years experience as a foster parent

Spring Skalberg

Administrative Manager
(Red Oak Office)

Experience: CNA/CMA, Activity Director, Owner of Photography business

Michelle Schmidt

Office Manager
(Glenwood Office)

Experience: Over 10 years of Human Service experience that includes working with the disabled population, visitation worker, family support worker, and most recently a Family Coordinator. Also, a mom of 2 wonderful boys.

Laura Nelsen

Administrative Assistant
(Woodbine Office)

Experience: Experience in clerical and an associates degree in Psychology from IWCC

Kay Pyne

Billing Specialist
(Council Bluffs, Woodbine, Glenwood, Red Oak, Avoca and Plattsmouth Offices)

Experience: Over 8 years experience in billing and patient account management in a health care setting.

Katelyn Dumler

Administrative Assistant
(Red Oak Office)

Experience: Has lived in Red Oak all my life and experience in customer service for 3 years

Heather Johnson

Billing Specialist
(Council Bluffs, Woodbine, Glenwood, Red Oak, Avoca and Plattsmouth Offices)

Experience: Experience in customer service, accounts receivable, and billing

Fancy Tate

Administrative Assistant
(Glenwood Office)

Experience: Over 10 years customer service experience in various settings. Experience in management.

Courtney Spicer

Administrative Assistant
(Council Bluffs Office)

Experience: Over 3 years customer service experience and over 5 years experience working with children in child care setting.

Brenda Porter

Administrative Assistant
(Council Bluffs and Avoca Offices)

Experience: Over 10 years experience in customer service and 5 1/2 years experience of technology assistant experience. Mother of 2, bonus mom of 4, nana to 5 grand babies