Executive Directors

Trent Rice, BS

Education: Bachelors of Science in Criminal Justice, University of South Dakota

Experience: Over 25 years experience working in the Human Service field and over 19 years of management experience.  Experience working with children,  adolescents, and their families on issues including but not limited to RAD, Sexual Abuse, Physical Abuse, ODD, Conduct Disorder, Mood Disorders, Neglect, Anger/Impulse Control, and Behavior Issues.

Brian Fuller, MS, LMSW, LMHP, LPC

Education: Masters of Science in Counseling, Creighton University

Licensure: Licensed Mental Health Practitioner, State of Nebraska
Licensed Professional Counselor, State of Nebraska
Licensed Master Social Worker, State of Iowa

Experience: Over 27 years clinical experience in the field of counseling and mental health and over 23 years of management experience. Experience working with children, adolescents, adults, couples, and families on issues including but not limited to: Sexual Abuse, Physical Abuse, RAD, Post Adoption Issues, Behavioral Issues, Depression, Identity Issues, Anxiety, Aggression, Sexual Perpetration, Anger/Impulse Control Issues, Neglect, Bipolar Disorder, ODD, Conduct Disorder, Legal Issues, ADHD, Gay/Lesbian Issues, PTSD.

Directors/ Management

Chelsey Hirt, MA, LMHC, LIMHP

Director/Therapist
(Glenwood, Red Oak, Plattsmouth, Sidney Offices)

Education: Bachelors of Arts in Psychology, Morningside College
Masters of Arts in Clinical Counseling, University of Nebraska at Omaha
Licensure: Licensed Mental Health Counselor, State of Iowa
Licensed Independent Mental Health Practitioner, State of Nebraska
Experience: Experience working with Family Therapy, Couples Therapy, Adjustment Periods, Trauma, Domestic Violence, Behaviors, Anger Management, Depression, and Anxiety
Modalities: Cognitive-Behavioral Therapy, Motivational Interviewing, Solution Focused, Strengths Based approaches, Transactional Analysis
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross/Blue Shield, Optum Behavioral Health, Midlands Choice, Aetna, Tricare, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna
For more information about Chelsey, visit her Psychology Today profile.

Lynnsey Linn, MS, LMHC

Director (Council Bluffs, Woodbine, Dunlap and Avoca Offices)

Education: Masters of Science in Clinical Counseling, Bellevue University

Licensure: Licensed Mental Health Counselor, State of Iowa

Experience: Experience working with a variety of populations in a therapeutic setting including Adults, Children, Individual, and Families.

Modalities: Cognitive-Behavioral Therapy, Dialectical Behavior Therapy, Solution Focused, and Mindfulness Techniques

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross/Blue Shield, Optum Behavioral Health, Midlands Choice, Aetna, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC)

For more information about Lynnsey, visit her Psychology Today profile.

Nurse Practitioners

William Sumner, ARNP

Nurse Practitioner
(Glenwood and Red Oak Offices)

Education: Bachelors of Science in Nursing, University of North Carolina-Pembroke
Master of Science in Nursing, Gonazaga University
United States Navy, Rank: Lieutenant 1996-2021
Licensure: Advanced Registered Nurse Practitioner, State of Iowa
Experience: 25 year military career of which the last 10 years were spent in the nurse corps. Specialize in emergency/trauma medicine and ambulatory care.
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Cyilee Martin, ARNP

Nurse Practitioner
(Council Bluffs Office)

Education: Doctorate in Nursing Practice, Creighton University

Licensure: Advanced Registered Nurse Practitioner, State of Iowa
Family Nurse Practitioner

Experience: 15 Years of experience in a variety of settings including emergency nursing, outpatient, psych, med/surgery, and hospice. Also, experience working as a nurse practitioner in outpatient cardiology.

Hobbies: Watching and coaching soccer and baseball. Enjoy camping with my husband and two children.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

In-Home Providers

Melissa Miller, MS. LMHP, LPC

In-Home Services Provider
(Council Bluffs Office)

Education: Masters of Science in Counseling, University of Nebraska at Omaha
Licensure: Licensed Mental Health Practitioner, State of Nebraska
Licensed Professional Counselor, State of Nebraska
Experience: Over 18 years experience in the field of counseling and mental health. Experience working with Children, Adolescents, and their families or guardians on issues including but not limited to: Sexual Abuse, Physical Abuse, ODD, Conduct Disorder, Behavioral Issues, Adoption and Post Adoption Issues, Depression, Anxiety, Aggression, Anger/Impulse Control Issues, Neglect, BiPolar Disorder, ADHD, Domestic Violence, Self-Harming Behaviors, Modd Disorders, Adjustment Issues, Drug-related Issues, Special Needs.
Modalities: Play Therapy, Cognitive-Behavioral, Solution Focused
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Linda Walker, BS, LADC

In-Home Services Provider
(Council Bluffs Office)

Education: Bachelors of Science, University of Nebraska at Omaha
Licensure: Licensed Alcohol and Drug Counselor, State of Nebraska
Experience: Crisis Intervention, Restorative Justice/Victim Advocate, Adolescent and Adult Substance Abuse Evaluations, Group Therapy
Modalities: Cognitive-Behavioral Therapy Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Kaylena Pavelka, BA

In-Home Services Provider
(Council Bluffs Office)

Education: Bachelors of Arts in Psychology, Buena Vista University
Experience: Experience with case management, discharge planning, de-escalation, depression, anxiety, borderline, traumatic informed care
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Jessie Kroll, BS

In-Home Services Provider
(Woodbine Office)

Education: Bachelors of Science in Psychology, Grace University
Experience: Several years experience working with adults and children with intellectual disabilities and case management
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Tera Fink, BA

In-Home Services Provider
(Woodbine Office)

Education: Bachelors of Arts in Elementary Education, Buena Vista University
Experience: 10 years experience working with children in a school setting, as a family advocate, and Family Centered Services Specialist.
Insurances Accepted: All Iowa Managed Care Organizations

Ashlee Christo, BSW

In-Home Services Provider
(Avoca Office)

Education: Bachelors of Arts in Social Work, University of Northern Iowa
Licensure: Licensed Bachelor of Social Work, Association of Social Work Board
Experience: Over 2 years experience working with patients in a health care setting and over a year experience working with individuals and families involved in the Iowa Department of Human Services system. Experience with children and families in crisis.
Modalities: Solution Based casework model, Motivational Interviewing, Community resources and connections.
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Michelle Nielsen-Ronaghan, BA

In-Home Services Provider
(Avoca Office)

Education: Bachelors of Arts in Psychology, Park College
Bachelors of Arts in Business Administration, Park College
Masters of Business Administration, Avila College
Experience: Over 25 years of experience working in ther MR/DD field. Fluent in ASL (American Sign Language).
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Savannah Talich, BS

In-Home Services Provider
(Glenwood Office)

Education: Bachelors of Science in Criminal Justice, Bellevue University
Experience: FSRP, Common Sense Parenting, Trauma Informed Care, Safe Care, Love and Logic
Modalities: Skill Building, Connection to Resources
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Sydney Prather, BS

In-Home Services Provider
(Red Oak Office)

Education: Bachelors of Science in Criminology/Criminal Justice Minor Political Science, University of Nebraska at Omaha
Experience: Former CASA, Experience facilitating value based behavior courses, working one on one with children and families working towards permanency (adoption, reconciliation, etc)
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Amanda Russell, BA

In-Home Provider
(Red Oak Office)

Education: Bachelor of Arts in Psychology, Nebraska Wesleyan University
Masters of Forensic Science, Nebraska Wesleyan University

Experience: Several years experience working with families in the home, working with foster care and early head start in-home services.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Madison Darrah, BSW

In-Home Services Provider
(Glenwood Office)

Education: Bachelors in Social Work

Experience: Experience working with children and families

Modalities Used: working with a direct approach using models, worksheets, and other various tools

Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Shelby Nelson, BS

In-Home Services Provider
(Red Oak Office)

Education: Bachelors of Science in Child, Adult Family Services, Iowa State University

Experience: Graduated from DMAXX with Associates in Human Services, transferred to Iowa State and graduated with BS in Child, Adult Family Services. Gained knowledge and experience working in different human services fields: Elderly, homeless, delinquents, intellectual disabilities, and child welfare.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Mackenzie Dailey, BS

In-Home Services Provider
(Red Oak Office)

Education: Bachelors in Human Services minor in Psychology and Sociology, Buena Vista University

Experience: Over 7 years experience working with adolescents in residential setting, as well as, working with children, adolescents, and their families as a BHIS worker. Issues include but not limited to anxiety, depression, autism, intermittent explosive disorder, ODD, bipolar, and ADD/ADHD.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Keirstin Harkleroad, BS

In-Home Services Provider
(Council Bluffs Office)

Education: Bachelors of Science in Sociology: Antropology

Experience: Worked with mental health issues such as eating disorders, suicidal thoughts, anxiety, and depression. Experience with teaching coping techniques including yoga and meditation.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Robin Butler, BS (in process)

In-Home Services Provider
(Avoca Office)

Education: Bachelors of Science in Human Services and Psychology, Buena Vista University (in process)

Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Kennedy Straight, BSW

In-Home Services Provider
(Woodbine Office)

Education: Bachelors of Social Work, Nebraska Wesleyan University
additional education in DBT, SCT, and CBT

Experience: Over 1 year experience in providing in home services to children, adolescents, and their families.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Payton Reese, BA

In-Home Services Provider
(Council Bluffs Office)

Education: Bachelors of Arts in Psychology minor in LGBT and Sexuality

Experience: Pet therapy with Bunny Toaster

Hobbies: Travel, Board Games, Hangout with friends and family

Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Kinsey Scheffler, BA

In-Home Services Provider
(Avoca Office)

Education: Bachelors of Arts

Experience: Paraprofessional with AHSTW schools

Hobbies: Reading, working out, and watching sporting events

Courtney Thompson, BS

In-Home Services Provider
(Red Oak office)

Education: Bachelors of Science in Psychology and Human Services

Experience: Experience working as a drug counselor for 3 years and working as a social worker working with diverse populations and a variety of issues.

Hobbies: Spending time with my 3 adult children, grandson, parents, my yorkie (Thor). I enjoy embroidery, writing, swimming, and working out.

Insurances: All Iowa Medicaid Managed Care Organizations

Therapists

Michelle Loew, MS (in process)

Therapist Intern
(Woodbine Office)

Education: Bachelors of Science in Liberal Arts and Sciences, Kaplan University
Masters Degree in Clinical Mental Health, Grand Canyon University (in progress)
Experience: Over 6 years customer service experience and working with challenging populations.
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Lynnsey Linn, MS, LMHC

Director/Therapist
(Council Bluffs, Woodbine, Dunlap, and Avoca Offices)

Education: Masters of Science in Clinical Counseling, Bellevue University
Licensure: Licensed Mental Health Counselor, State of Iowa
Experience: Over 7 years experience working with a variety of populations in a therapeutic setting including Adults, Children, Individual, and Families.
Modalities: Cognitive-Behavioral Therapy, Dialectical Behavior Therapy, Solution Focused, and Mindfulness Techniques
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna
For more information about Lynnsey, visit her Psychology Today profile.

Tina Sullivan, MS, LMHC

Therapist
(Woodbine Office)

Education: Bachelors of Science in Urban Studies, University of Nebraska at Omaha
Masters of Science in Counseling, Creighton University
Licensure: Licensed Mental Health Counselor (TEMP), State of Iowa
Experience: Austism Awareness and Training, Nurtured Heart Training
Modalities: Mindfulness, Cognitive Behavioral Therapy, Solution Focused
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna
For more information about Tina, visit her Psychology Today profile.

Sean Weller, MS, LMHC, NCC

Therapist
(Council Bluffs Office)

Education: Masters of Science in Clinical Mental Health Counseling, University of Nebraska at Omaha
Licensure: Licensed Mental Health Counselor, State of Iowa
Modalities: Solution Focused, REBT, CBT, Person Centered
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross/ Blue Shield, Optum Behavioral Health, Midlands Choice, Aetna, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna
For more information about Sean, visit his Psychology Today profile.

Miles Ludwigs, MSW, LMSW

Therapist
(Council Bluffs Office)

Education: Masters of Social Work, Aurora University
Licensure: Licensed Master Social Worker, State of Iowa
Experience: Experience working with individuals with mental health and substance use issues, as well as, providing individual and group therapy.
Modalities: Cognitive-Behavioral, Motivational Interviewing, Crisis Intervention
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna
For more information about Miles, visit her Psychology Today profile.

Morgan Froehlich, MA, TLMHC

Therapist
(Woodbine/Dunlap Offices)

Education: Masters of Arts in Clinical Mental Health Counseling, Southern New Hampshire University
Licensure: Licensed Mental Health Counselor (TEMP), State of Iowa
Modalities: Cognitive Behavioral, DBT
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Alisha Hinzmann, MS (in process)

Therapist Intern
(Council Bluffs Office)

Education: Masters of Science in Mental Health and Clinical Counseling, Bellevue University (in process)
Modalities: Cognitive Behavioral Therapy, Behavior Modification, DBT
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Nicholas Fly, MS, TLMHC

Therapist
(Woodbine Office)

Education: Masters in Clinical Mental Health, Wayne State College, Bachelors in Criminal Justice with Minor in Public Administration, Wayne State College
Experience: Experience working with behavior disorders, autism, medication management, etc.
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Jennifer Hansen, BA, MA (in process)

Therapist Intern
(Council Bluffs Office)

Education: Master of Arts in Clinical Mental Health Counseling, Grace College (in process). Bachelors of Arts in Gender Studies, University of Wyoming
Experience: Experience working with military families and service members with issues ranging from depression, anxiety, and mood disorder. Experience with individual and group therapy.
Modalities: Gestalt, Person Centered, Cognitive Behavioral Therapy
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Chelsey Hirt, MA, LMHC, LIMHP

Director/Therapist
(Glenwood, Red Oak, Plattsmouth, Sidney Offices)

Education: Bachelors of Arts in Psychology, Morningside College
Masters of Arts in Clinical Counseling, University of Nebraska at Omaha
Licensure: Licensed Mental Health Counselor, State of Iowa
Licensed Independent Mental Health Practitioner, State of Nebraska
Experience: Experience working with Family Therapy, Couples Therapy, Adjustment Periods, Trauma, Domestic Violence, Behaviors, Anger Management, Depression, and Anxiety
Modalities: Cognitive-Behavioral Therapy, Motivational Interviewing, Solution Focused, Strengths Based approaches, Transactional Analysis
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross/Blue Shield, Optum Behavioral Health, Midlands Choice, Aetna, Tricare, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna
For more information about Chelsey, visit her Psychology Today profile.

Janice Zoucha-Jensen, MSW, LISW

Therapist
(Glenwood Office)

Education: Masters of Social Work, University of Nebraska at Omaha
Licensure: Licensed Independent Social Worker, State of Iowa
Licensed Independent Mental Health Practitioner, State of Nebraska
Licensed Drug and Alcohol Counselor, State of Nebraska
Licensed Certified Social Worker, State of Nebraska
Experience: Experience working with Substance Abuse, Depression, Trauma, and Anxiety in a variety of settings
Modalitites: EMDR, CBT, Gestalt, Motivational Interviewing
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare , Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Medicare, Cigna
For more information about Jan, visit her Psychology Today profile.

Shanen Taylor, MS, TLMHC, PLMHP

Therapist
(Glenwood Office)

Education: Masters of Science in Clinical Counseling, Bellevue University
Licensure: Licensed Mental Health Counselor (TEMP), State of Iowa
Licensed Mental Health Practitioner (Provisional), State of Nebraska
Experience: Experience working with individual and group therapy as well as crisis intervention.
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna
For more information about Shanen, visit her Psychology Today profile.

Joel Wallace, MSW, LMHP, LCSW

Therapist
(Plattsmouth Office)

Education: Master of Social Work, Springfield College
Licensure: Licensed Mental Health Practitioner, State of Nebraska
Licensed Clinical Social Worker, State of Nebraska
Experience: Extensive experience working with youth and young adults, as well as, school students, and youth in foster care.
Modalties: Solution Focused
Insurances Accepted: Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), All Iowa Medicaid Managed Care Organizations
For more information about Joel, visit his Psychology Today profile.

Bailey Troudt, MSW, PLMHP

Therapist
(Plattsmouth Office)

Education: Bachelors of Social Work, University of Nebraska at Omaha
Masters of Social Work, University of Nebraska at Omaha
Licensure: Provisionally Licensed Mental Health Practitioner, State of Nebraska
Experience: Experience working in inpatient setting with severe and persistent mental illnesses, geriatric, adults, groups, and individual
Modalities: CBT, Strengths Based, Certification in Dialectical Behavioral Therapy (DBT)

Insurances Accepted: Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), All Iowa Medicaid Managed Care Organizations
For more information about Bailey, visit her Psychology Today profile.

Celosia Johnson, MA, PLMHP, TLMHC

Therapist
(Glenwood Office)

Education: Bachelors of Arts in Psychology and Theatre
Masters of Arts in Clinical Mental Health Counseling, Regent University
Graduate Trauma Counseling Certificate, Regent University
Licensure: Provisionally Licensed Mental Health Practitioner, State of Nebraska
Licensed Mental Health Counselor (TEMP), State of Iowa
Experience: Experience working in a variety of settings. Experience working with anxiety, depression, trauma, OCD, boderline, bipolar, and substance abuse.
Modalities: Cognitive-Behavioral Therapy, DBT, NI, Person Centered, Certification in Eating Disorder treatment

Insurances Accepted: Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), All Iowa Medicaid Managed Care Organizations
For more information about Celosia, visit her Psychology Today profile.

Rowan

Therapy Support Provider
(Glenwood Office)

Hello friends!
My name is Rowan but my mom sometimes calls me Row! My mom adopted me and they told her that I was just a Golden Retriever but I think that I am also an Irish Setter. I fancy myself an investigator of smells, an expert squirrel chaser, enjoy meeting new friends, and if I see you upset I will do my best to comfort you sometimes it’s with licks, other times its through me leaning on you but sometimes if that doesn’t work I will try to lay part of me on your lap.

As a therapy dog in training I am a great listener with no judgment, observant, and enjoy meeting and comforting people. I love my squeaky toys and balls that mom lets me keep at work and if you ask her nicely she might let us play with them together. I enjoy adventures, hiking, car rides, and I LOVE naps, cuddles, and pets!

I am on track to get my full therapy dog certification when I finish with all of my training and practice deep pressure therapy (DPT).
I am excited to meet you!

Therapy benefits of DPT include but not limited to:
– Reduction in arousal levels by creating a shift from the sympathetic nervous system responsible for fight or flight to activating the parasympathetic nervous system response for regulation of calming functions
.- Reduction in cortisol-Increase endorphins and neurotransmitters.-Promotes the release of serotonin (responsible for mood regulation) and dopamine (responsible for reward, pleasure, and regulates emotional responses).

Dana Marsden, BS, MA

Therapist
(Glenwood Office)

Education: Masters of Arts in Mental Health Counseling, University of Northern Iowa
Bachelors of Science in Psychology minor in Child and Family Studies, Northwest Missouri State University
Experience: Experience working with youth and young adults. Worked with social anxiety, GAD, depression, and bipolar disorder.
Modalities: Person Centered, Solution Focused, ACT, CBT
Insurances Accepted: Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), All Iowa Medicaid Managed Care Organizations

Misty Warren, MS, LIMHP, LMHC, LPC, NCC

Therapist
(Telehealth Only)

Education: Masters of Science in Clinical Counseling, Bellevue University

Licensure: Licensed Independent Mental Health Practitioner, State of Nebraska
Licensed Mental Health Counselor, State of Iowa
Licensed Professional Counselor
National Certified Counselor

Experience: Experience working with many populations including adults, adolescents, children, couples, and families.

Modalities Used: Cognitive-Behavioral Therapy, Solution Focused

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Gina Lieb, MS (in process) 

Therapist Intern
(Council Bluffs Office)

Education: Bachelors of Arts in Music Performance, University of Nebraska at Kearney
Masters of Science in Clinical Counseling, Bellevue University

Experience: Over 2 years experience working with children in an academic setting. Experience helping children with emotional and social issues.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Sam Wenzl, MS (in process) 

Therapist Intern
(Council Bluffs Office)

Education: Bachelors of Science in Psychology, University of Nebraska-Lincoln
Masters in Clinical Mental Health Counseling (in process)

Experience: Over 2 years experience in hospital setting working with troubled youth.

Modalities: Psychoeducational model of Boystown

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Olivia Nieman, MS (in process)  

Therapist Intern
(Council Bluffs Office)

Education: Masters of Science in Clinical Mental Health Counseling, Liberty University (in process)
Bachelors of Arts in Psychology, National University

Experience: Over 4 years experience in as active member of the military; problem solving, teaching classes, leading

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Matthew Robbins, MS (in process)

Therapist Intern
(Council Bluffs Office)

Education: Masters of Science in Clinical Mental Health Counseling, Bellevue University (in process)
Bachelors of Arts in Health Sciences, Bellevue University

Experience: Experience working with screening clients and providing therapy

Modalities: Person Centered, Strengths Based, Solution Focused

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Carla Spahn, MA, TLMHC

Therapist
(Woodbine office)

Education: Masters of Science in Clinical Mental Health Counseling, Walden University
Bachelors of Arts, Louisiana State University

Licensure: Licensed Mental Health Counselor (TEMP), State of Iowa
Certified Alcohol and Drug Counselor (TEMP), State of Iowa
SSP

Experience: Experience working with behavioral issues, trauma, co-occurring mental health/substance abuse issues, various mental health issues, attachment issues. Experience with group, couples, and family therapy.

Modalities: CBT, DBT, REBT, EMDR, play therapy, thera-play, crisis intervention.

Insurances accepted: Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Tarah Devlin-Lawler MA, LMHC

Therapist
(Avoca office)

Education: Masters of Arts, Argosy University (Denver Campus)

Licensure: Licensed Mental Health Counselor, State of Iowa

Experience: Experience with behavioral problems, grief, and trauma

Modalities: EMDR, play therapy, CBT, TF-CBT

Insurances Accepted: Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Brittany Davison, BS, MS (in process)

Therapist Intern
(Glenwood office)

Education: Bachelors Degree in Professional Psychology
Masters Degree in Clinical Mental Health Counseling (in process)

Experience: Experience working with families, children, teens, and individuals with issues such as depression, anxiety, ODD, and autism.

Modalities: CBT

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Keagan Ruth, MS (in process)

Therapist Intern
(Red Oak office)

Education: Bachelors in Child Protection and Juvenile Justice, Bellevue University
Masters of Science, Capella University (in process)

Experience: Several years experience working with clients including individual and family on a variety of issues.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross/ Blue Shield, Optum Behavioral Health, Midlands Choice, Aetna, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Shannon Story, MS (in process)

Therapist Intern
(Glenwood office)

Education: Bachelors of Science in Professional Psychology
Masters of Science in Clinical Mental Health Counseling (in progress)

Experience: Experience working with crisis and trauma, depression, and anxiety

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Amanda Pixley, MS (in process)

Therapist Intern
(Glenwood office)

Education: Bachelors of Science in Psychology
Masters of Science in Clinical Mental Health Counseling (in process)

Experience: Experience working with clients as a crisis counselor for suicide hotline

Modalities: Solution Focused, Person Centered

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Mia Gilbert, MA, TLMHC

Therapist
(Council Bluffs office)

Education: Master of Arts in Clinical Mental Health Counseling, Wake Forest University
Bachelors of Science in Psychology, University of North Carolina at Charlotte

Experience: Experience working with various populations in mental health setting including individual, family, and group therapy.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Mason Miller, MS (in process)

Therapist Intern
(Red Oak office)

Education: Masters of Science in Mental Health Counseling,Grand View University (in process)
Masters of Science in Positive Psychology, Life University

Experience: Experience providing life coaching, health coaching, and experience working with young teens with anxiety and depression.

Modalities Used: Person Centered approach , cognitive behavioral, and motivational interviewing

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross/Blue Shield, Optum Behavioral Health, Midlands Choice, Aetna, Tricare, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Rebecca White, BA, MS (in process)

Therapist Intern
(Council Bluffs Office)

Education: Masters in Clinical Mental Health, Upper Iowa University (in process)
Masters in Curriculum and Instruction, Peru State Univiersity
Bachelors of Arts in Science and Education, Buena Vista University

Experience: Multiple years experience working with children in a classroom setting and interacting and working with parents and collaterals.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross/Blue Shield, Optum Behavioral Health, Midlands Choice, Aetna, Tricare, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Alana Roberg, MS, PLMHP

Therapist
(Plattsmouth Office)

Education: Bachelors of Arts in Psychology and Criminal Justice minor in Applied Behavior Analysis
Masters of Science in Clinical Mental Health Counseling, University of Nebraska at Omaha

Licensure: Licensed Mental Health Practitioner (Provisional), State of Nebraska
National Certified Counselor

Experience: Experience working with Autism, Neurodiversity-affirming care, School based concerns, eating disorders, anxiety, and crisis counseling

Modalities: Cognitive Behavioral Therapy, ACT, DBT, Feminist Psychotherapies, Applied Behavior Analysis

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare , Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Medicare, Cigna

Samantha Stone, BA, MS (in process)

Therapist Intern
(Woodbine Office)

Education: Masters of Science in Clinical Mental Health Counseling, Bellevue University (in process)
Bachelors of Arts in Psychology, Creighton University

Experience: Experience working with individuals through the justice system and law enforcement.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Savana Combs, MSW (in progress)

Therapist Intern
(Sidney Office)

Education: Masters of Social Work University of Nebraska at Omaha (in progress)
Bachelors of Science in Social Work, University of Nebraska at Omaha

Experience: Over 5 years experience working with adults with physical and intellectual disabilities. Completed undergraduate practicum with Green Hills AEA at the Kanesville Alternative School. Completed graduate practicum with Glenwood High School and met with students one on one to develop social and emotional skills. Facilitated small pycho-educational groups.

Modalities: CBT, DBT, IPT

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Mariah Watchorn, BA, MS (in process)

Therapist Intern
(Plattsmouth Office)

Education: Bachelors of Arts in Psychology
Masters of Science in Counseling (in process)

Licensure: BHEEN Telehealth

Experience: Learned how to better help myself and others through hardships in their lives by being mindful and forgiving of their emotions and past experiences.

Modalities: Person-Centered, Humanistic, Solution Focused, EFT

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Diana Danowski, BS, MA (in process)

Therapist Intern
(Glenwood Office)

Education: Bachelors of Science, Wayne State College
Masters of Arts in Clinical Mental Health Counseling, Adams State University (in process)

Experience: Experience working with Anxiety, Depression, Geriatric Individuals

Modalities: CBT, Humanistic, Mindfulness

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Mackenzie Miller, MS (in process)

Therapist Intern
(Council Bluffs Office)

Education: Masters of Science in Clinical Mental Health Counseling, Wayne State University (in process)

Modalities: CBT, DBT

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Bibiana Lemus, MS (in process)

Therapist Intern
(Council Bluffs Office)

Education: Master of Science in Clinical Mental Health Counseling, Buena Vista University (in process)

Experience: Experience working with children and parents on challenging behaviors and resource procurement

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Ryan Weddell, MA (in process)

Therapist Intern
(Council Bluffs Office)

Education: Master of Arts in Clinical Mental Health, University of Northern Iowa (in process)

Experience: Experience working with students and other adults providing individual and group counseling in an academic setting.

Modalities: CBT, Existential

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Samantha Christensen, MS (in process)

Therapist Intern
(Council Bluffs Office)

Education: Masters of Science in Clinical Counseling Bellevue University (in process)

Experience: Experience working with youth utilizing Boystown treatment modality for such issues as anxiety, depression, and PTSD

Modalities: Cognitive-Behavioral, Mindfulness, Person-Centered

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Morgan Lauritsen, MS (in process)

Therapist Intern
(Avoca Office)

Education: Masters of Science in Clinical Mental Health Counseling, Grand Canyon University (in process)

Experience: Over two years experience working with children, adolescents, and young adults with neurodevelopmental disabilities

Modalities: Cognitive-Behavioral, Play Therapy techniques, Applied Behavior Analysis Therapy

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) ,Cigna

Taylor Klein, MSW (in process)

Therapist Intern
(Dunlap Office)

Education: Masters of Social Work, University of South Dakota (in process)

Experience: Experience interning with the United States Probation officed working with many individuals struggling with drug/alcohol abuse and mental health disorders. Also experience working with individuals to locate and recieve community support services.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) ,Cigna

Anthony Dimari, MS (in process)

Therapist Intern
(Woodbine Office)

Education: Masters of Science in Counseling (in process)

Experience: Experience with a variety of populations in therapeutic settings: Adolescent, adult, and families

Modalities: CBT, DBT, REBT

Insurances Accepted: Cognitive-Behavioral Therapy, Dialectical Behavior Therapy, Solution Focused, and Mindfulness Techniques
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Shyanne Moses, MS (in process)

Therapist Intern
(Plattsmouth Office)

Education: Bachelors of Science in Psychology, Peru State University,
Masters of Science in Clinical Counseling, Bellevue University (in process)

Experience: Experience working with children and families through state services

Hobbies: Time with family, reading, travel, and watching netflix

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross/ Blue Shield, Optum Behavioral Health, Midlands Choice, Aetna, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Jordan Vetter, MS (in process)

Therapist Intern
(Avoca Office)

Education: Master of Science in Clinical Counseling, Bellevue University (in process)

Experience: Over 6 years of experience working as a social worker in Council Bluffs and Atlantic Iowa.

Hobbies: Spending time with my children, kayaking, fishing, traveling, riding horses.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) ,Cigna

Peter Mattes, MA (in process)

Therapist Intern
(Red Oak Office)

Education: Bachelors of Arts in Psychology, Grand View University
Masters of Arts in Clinical Mental Health Counseling, Liberty University (in process)

Experience: Many years of customer service experience and working with people. Graduated Magna Cum Laude from Grand View University

Hobbies: Weightlifting, reading, hiking, travel, enjoying time with my family

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Hannah Goracke, MS (in process)

Therapist Intern
(Glenwood Office)

Education: Masters of Science in Counseling, University of Nebraska at Omaha (in process)

Hobbies: Cooking, photography, family and friends

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Nicole Waller, MFT (in process)

Therapist Intern
(Des Moines Area)

Education: Bachelors of Fine Arts, Savannah College of Art and Design
Masters in Marriage and Family Therapy, Capella University (in process)

Experience: 7 Years in a school setting working with kids with behavior issues including ADHD, Autism, and Developmental Delays.

Hobbies: Reading, Writing, Drawing, and Running

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross/ Blue Shield, Optum Behavioral Health, Midlands Choice, Aetna, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Theresa Brockmeyer, MS, TLMHC

Therapist
(Sidney Office)

Education: Masters of Science in Clinical Counseling, Bellevue University
Masters of Science in Cyber Security and Criminal Justice

Experience: Experienced in anger management, CF-CBT, trauma focused, PTSD in veterans and first responders, DBT, CBT, and REBT

Hobbies: I love to travel, grew up in a military family that traveled the globe. I love photography and took pictures of 6 presidents and famous people.

Insurances accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

James “Marty” Shanahan, MS (in process)

Therapist Intern
(Glenwood Office)

Education: Masters of Science in Conflict and Dispute Resolution, University of Oregon (in process)

Experience: 5 years of case management wiht homeless and formerly homeless. 1.5 years of experience at a youth residential facility.

Hobbies: Ultimate frisbee, swing dancing, running, hiking, traveling and any kind of exploration.

Insurances accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Kassadie Mink, MS (in progress)

Therapist Intern
(Avoca Office)

Education: Bachelors of Science in Psychology, Drake University
Masters of Science in Counseling, Drake University (in progress)

Experience: Experience working with children and adolescents, as well as, families at a residential treatment facility.

Hobbies: Reading horror books, doing puzzles, going for walks with my dog, going camping in different states.

Insurances accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Megan Soukup, MSW, PLMHP, PCMSW 

Therapist
(Plattsmouth Office)

Education: Bachelors of Science in Psychology
Masters of Social Work

Licensure: Provisionally Licensed Mental Health Practitioner, State of Nebraska
PCMSW

Experience: Experience with individual and family therapy, holistic therapy, TF-CBT certified, trauma experience

Hobbies: reading, cycling, crochet, piano

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna
Psychology Today Profile: https://www.psychologytoday.com/us/therapists/megan-soukup-plattsmouth-ne/1204484

Human Resources

Tara Wichert

Human Resources
(Agency Wide)

Licensure: Certification in Human Resources Management

Experience: Over 3 years experience in Human Resources, in addition to 6 years experience with medical records. Direct patient care for 5 years working in long term care facility.

Administrative Assistants

Tina Schneckloth

Billing Specialist
(Council Bluffs, Woodbine, Glenwood, Red Oak, Avoca, Dunlap, Sidney and Plattsmouth Offices)

Education: Metropolitan Community College- Certificate in Coding and Medical Terminology

Experience: Over 25 years experience in medical billing and coding

Teri Loftus 

Administrative Assistant
(Avoca Office)

Experience: Many years of experience in customer service and in administrative positions.

Taylor Grass

Administrative Assistant

(Plattsmouth Office)

Experience: Over 8 years of customer service experience working with a variety of individuals.

Stephanie Bassett

Administrative Assistant
(Plattsmouth Office)

Experience: Over 15 years experience in retail and office management with focus on client care. Have owned and operated own business for the past 7 years. Proud wife and mom. 3 years experience as a foster parent

Spring Skalberg

Administrative Manager
(Red Oak Office)

Experience: CNA/CMA, Activity Director, Owner of Photography business

Michelle Schmidt

Office Manager
(Glenwood Office)

Experience: Over 10 years of Human Service experience that includes working with the disabled population, visitation worker, family support worker, and most recently a Family Coordinator. Also, a mom of 2 wonderful boys.

Laura Nelsen

Administrative Assistant
(Woodbine/Dunlap Offices)

Experience: Experience in clerical and an associates degree in Psychology from IWCC

Jodi Stanley

Administrative Assistant
(Glenwood Office)

Experience: Over 15 years of experience working in customer service field helping individuals meet their needs/goals.

Heather Johnson

Billing Specialist
(Council Bluffs, Woodbine, Glenwood, Red Oak, Avoca, Dunlap, Sidney and Plattsmouth Offices)

Experience: Experience in customer service, accounts receivable, and billing

Fancy Tate

Administrative Assistant
(Glenwood Office)

Experience: Over 10 years customer service experience in various settings. Experience in management.

Emily Weyant

Billing Specialist
(Council Bluffs, Woodbine, Glenwood, Red Oak, Avoca, Dunlap, Sidney and Plattsmouth Offices)

Experience: Over 3 years medical billing experience

Courtney Spicer

Administrative Assistant
(Council Bluffs Office)

Experience: Over 3 years customer service experience and over 5 years experience working with children in child care setting.

Caitlyn Hale

Administrative Assistant
(Red Oak Office)

Experience: Experience working with the public interacting with them and maintaining great work relationships with clients.

Ashley Wade

Administrative Assistant
(Council Bluffs Office)

Experience: Prior experience as a foster parent and pharmacy tech providing customer service.

Ashley Eitmann

Administrative Assistant
(Council Bluffs Office)

Administrative Assistant-Evenings
(Council Bluffs Office)

Experience: Extensive experience in customer service and working with individuals, families, and groups.