Executive Directors

Trent Rice, BS

Education: Bachelors of Science in Criminal Justice, University of South Dakota

Experience: Over 25 years experience working in the Human Service field and over 19 years of management experience.  Experience working with children,  adolescents, and their families on issues including but not limited to RAD, Sexual Abuse, Physical Abuse, ODD, Conduct Disorder, Mood Disorders, Neglect, Anger/Impulse Control, and Behavior Issues.

Brian Fuller, MS, LMSW, LMHP, LPC

Education: Masters of Science in Counseling, Creighton University

Licensure: Licensed Mental Health Practitioner, State of Nebraska
Licensed Professional Counselor, State of Nebraska
Licensed Master Social Worker, State of Iowa

Experience: Over 27 years clinical experience in the field of counseling and mental health and over 23 years of management experience. Experience working with children, adolescents, adults, couples, and families on issues including but not limited to: Sexual Abuse, Physical Abuse, RAD, Post Adoption Issues, Behavioral Issues, Depression, Identity Issues, Anxiety, Aggression, Sexual Perpetration, Anger/Impulse Control Issues, Neglect, Bipolar Disorder, ODD, Conduct Disorder, Legal Issues, ADHD, Gay/Lesbian Issues, PTSD.

Directors/ Management

Chelsey Hirt, MA, LMHC, LIMHP

Director/Therapist
(Glenwood, Red Oak, Plattsmouth, Sidney Offices)

Education: Bachelors of Arts in Psychology, Morningside College
Masters of Arts in Clinical Counseling, University of Nebraska at Omaha
Licensure: Licensed Mental Health Counselor, State of Iowa
Licensed Independent Mental Health Practitioner, State of Nebraska
Experience: Experience working with Family Therapy, Couples Therapy, Adjustment Periods, Trauma, Domestic Violence, Behaviors, Anger Management, Depression, and Anxiety
Modalities: Cognitive-Behavioral Therapy, Motivational Interviewing, Solution Focused, Strengths Based approaches, Transactional Analysis
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross/Blue Shield, Optum Behavioral Health, Midlands Choice, Aetna, Tricare, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna
For more information about Chelsey, visit her Psychology Today profile.

Lynnsey Linn, MS, LMHC

Director (Council Bluffs, Woodbine, Dunlap and Avoca Offices)

Education: Masters of Science in Clinical Counseling, Bellevue University

Licensure: Licensed Mental Health Counselor, State of Iowa

Experience: Experience working with a variety of populations in a therapeutic setting including Adults, Children, Individual, and Families.

Modalities: Cognitive-Behavioral Therapy, Dialectical Behavior Therapy, Solution Focused, and Mindfulness Techniques

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross/Blue Shield, Optum Behavioral Health, Midlands Choice, Aetna, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC)

For more information about Lynnsey, visit her Psychology Today profile.

Nurse Practitioners

Psychiatric Mental Health Nurse Practitioner
(Glenwood Office)

Education: Texas State University

Licensure: Psychiatric Mental Health Nurse Practitioner, State of Iowa
Advanced Registered Nurse Practitioner, State of Iowa

Experience: Critical Care Nurse since 2019
Solid Organ Transplant Critical Care Nurse
Medical Intermediate Care Nurse

Hobbies: Skiing, Reading, Spending time with family and friends

Insurances Accepted: ll Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Psychiatric Mental Health Nurse Practitioner
(Glenwood Office)

Education: Masters of Science in Nursing, Chamberlain University, 2022
Psychiatric Mental Health Nurse Practitioner, 2024

Licensure: Registered Nurse, State of Iowa
PMHNP-BC- State of Iowa

Experience: Worked as a nurse for 18 years in labor and delivery, home health/hospice, and long term care. Have been working as PMHNP since April of 2024.

Hobbies: Love horses and rodeo when I am not running my kids to ball practices

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

In-Home Providers

Melissa Miller, MS. LMHP, LPC

In-Home Services Provider
(Council Bluffs Office)

Education: Masters of Science in Counseling, University of Nebraska at Omaha
Licensure: Licensed Mental Health Practitioner, State of Nebraska
Licensed Professional Counselor, State of Nebraska
Experience: Over 18 years experience in the field of counseling and mental health. Experience working with Children, Adolescents, and their families or guardians on issues including but not limited to: Sexual Abuse, Physical Abuse, ODD, Conduct Disorder, Behavioral Issues, Adoption and Post Adoption Issues, Depression, Anxiety, Aggression, Anger/Impulse Control Issues, Neglect, BiPolar Disorder, ADHD, Domestic Violence, Self-Harming Behaviors, Modd Disorders, Adjustment Issues, Drug-related Issues, Special Needs.
Modalities: Play Therapy, Cognitive-Behavioral, Solution Focused
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Jessie Kroll, BS

In-Home Services Provider
(Woodbine Office)

Education: Bachelors of Science in Psychology, Grace University
Experience: Several years experience working with adults and children with intellectual disabilities and case management
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Tera Fink, BA

In-Home Services Provider
(Woodbine Office)

Education: Bachelors of Arts in Elementary Education, Buena Vista University
Experience: 10 years experience working with children in a school setting, as a family advocate, and Family Centered Services Specialist.
Insurances Accepted: All Iowa Managed Care Organizations

Ashlee Christo, BSW

In-Home Services Provider
(Avoca Office)

Education: Bachelors of Arts in Social Work, University of Northern Iowa
Licensure: Licensed Bachelor of Social Work, Association of Social Work Board
Experience: Over 2 years experience working with patients in a health care setting and over a year experience working with individuals and families involved in the Iowa Department of Human Services system. Experience with children and families in crisis.
Modalities: Solution Based casework model, Motivational Interviewing, Community resources and connections.
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Michelle Nielsen-Ronaghan, BA

In-Home Services Provider
(Avoca Office)

Education: Bachelors of Arts in Psychology, Park College
Bachelors of Arts in Business Administration, Park College
Masters of Business Administration, Avila College
Experience: Over 25 years of experience working in ther MR/DD field. Fluent in ASL (American Sign Language).
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Savannah Talich, BS

In-Home Services Provider
(Glenwood Office)

Education: Bachelors of Science in Criminal Justice, Bellevue University
Experience: FSRP, Common Sense Parenting, Trauma Informed Care, Safe Care, Love and Logic
Modalities: Skill Building, Connection to Resources
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Sydney Prather, BS

In-Home Services Provider
(Red Oak Office)

Education: Bachelors of Science in Criminology/Criminal Justice Minor Political Science, University of Nebraska at Omaha
Experience: Former CASA, Experience facilitating value based behavior courses, working one on one with children and families working towards permanency (adoption, reconciliation, etc)
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Shelby Nelson, BS

In-Home Services Provider
(Red Oak Office)

Education: Bachelors of Science in Child, Adult Family Services, Iowa State University

Experience: Graduated from DMAXX with Associates in Human Services, transferred to Iowa State and graduated with BS in Child, Adult Family Services. Gained knowledge and experience working in different human services fields: Elderly, homeless, delinquents, intellectual disabilities, and child welfare.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Mackenzie Dailey, BS

In-Home Services Provider
(Red Oak Office)

Education: Bachelors in Human Services minor in Psychology and Sociology, Buena Vista University

Experience: Over 7 years experience working with adolescents in residential setting, as well as, working with children, adolescents, and their families as a BHIS worker. Issues include but not limited to anxiety, depression, autism, intermittent explosive disorder, ODD, bipolar, and ADD/ADHD.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Kennedy Straight, BSW

In-Home Services Provider
(Woodbine Office)

Education: Bachelors of Social Work, Nebraska Wesleyan University
additional education in DBT, SCT, and CBT

Experience: Over 1 year experience in providing in home services to children, adolescents, and their families.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Benjamin Ward, BS

In-Home Services Provider
(Glenwood Office)

Education: Bachelors of Science in Psychology, Creighton University

Experience: Experience with a variety of populations through the service industry and volunteering at the Hope Center for Kids.

Hobbies: Working out, basketball, making music

RJ Fitzgerald, BS

In-Home Services Provider
(Avoca Office)

Education: Bachelors of Science in Psychology

Experience: Dedicated to the health and well-being of families in Southwest Iowa.

Hobbies: Reading, painting, hiking

Madisyn Hamar, BS

In-Home Services Provider
(Council Bluffs Office)

Education: Bachelors of Science in Criminology/Criminal Justice, University of Nebraska at Omaha
Minor: Psychology

Experience: Graduated early with Magna Cum Laude

Hobbies: Sports, concerts, being with family and friends

Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Kelsey Lowery, BS

In-Home Services Provider
(Red Oak Office)

Education: Bachelors of Science in Psychology

Experience: 2 years experience providing BHIS services

Hobbies: Rockhounding and lapidary/jewelry making

Insurances Accepted: All Iowa Medicaid Managed Care Organizations

In-Home Services Provider
(Glenwood Office)

Education: Bachelors of Science in Psychology, University of Nebraska at Lincoln

Experience: Psychology degree with a year long internship at a foster care agency.

Hobbies: In my free time, I enjoy doing crafts suck as crochet and diamond dots while watching a good movie. Reading is also a great passion of mine, keeping up with what’s new. Spending time with my friends is a great way to ger some energy out and go outside my box a little.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations

In-Home Services Provider
(Glenwood Office)

Education: Bachelors of Science in Psychology minor in Biblical Studies

Licensure: Grief Recovery Specialist
4-units C.P.E (in progress)
Peer to Peer Certification (in progress)

Experience: Experience working as a Teammates Mentor, THRIVE Peer Supporter, Group Crisis Intervention, Chaplain (Hospice and Healthcare Level 1,4), and as a Youth Mental Health First Responder

Hobbies: Travel, journaling, art, music, culinary experiences, history, creative arts, and napping. Pet Owner (4 dogs and 3 cats)

Insurances Accepted: All Iowa Medicaid Managed Care Organizations

In-Home Services Provider
(Woodbine Office)

Education: Bachelors of Science in Psychology, University of Nebraska at Omaha

Experience: Worked in the helping professions most of my life including animals, children, and with adults with disabilities.

Hobbies: I love to do yoga, read, cook/bake, hike, golf and hangout with my fiance and animals.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Therapists

Michelle Loew, TLMHC

Therapist Intern
(Woodbine Office)

Education: Bachelors of Science in Liberal Arts and Sciences, Kaplan University
Masters Degree in Clinical Mental Health, Grand Canyon University (in progress)
Experience: Over 6 years customer service experience and working with challenging populations.
Insurances Accepted: All Iowa Medicaid Managed Care Organizations

Lynnsey Linn, MS, LMHC

Director/Therapist
(Council Bluffs, Woodbine, Dunlap, and Avoca Offices)

Education: Masters of Science in Clinical Counseling, Bellevue University
Licensure: Licensed Mental Health Counselor, State of Iowa
Experience: Over 7 years experience working with a variety of populations in a therapeutic setting including Adults, Children, Individual, and Families.
Modalities: Cognitive-Behavioral Therapy, Dialectical Behavior Therapy, Solution Focused, and Mindfulness Techniques
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna
For more information about Lynnsey, visit her Psychology Today profile.

Tina Sullivan, MS, LMHC

Therapist
(Woodbine Office)

Education: Bachelors of Science in Urban Studies, University of Nebraska at Omaha
Masters of Science in Counseling, Creighton University
Licensure: Licensed Mental Health Counselor (TEMP), State of Iowa
Experience: Austism Awareness and Training, Nurtured Heart Training
Modalities: Mindfulness, Cognitive Behavioral Therapy, Solution Focused
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna
For more information about Tina, visit her Psychology Today profile.

Miles Ludwigs, MSW, LMSW

Therapist
(Council Bluffs Office)

Education: Masters of Social Work, Aurora University
Licensure: Licensed Master Social Worker, State of Iowa
Experience: Experience working with individuals with mental health and substance use issues, as well as, providing individual and group therapy.
Modalities: Cognitive-Behavioral, Motivational Interviewing, Crisis Intervention
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna
For more information about Miles, visit her Psychology Today profile.

Morgan Froehlich, MA, TLMHC

Therapist
(Woodbine/Dunlap Offices)

Education: Masters of Arts in Clinical Mental Health Counseling, Southern New Hampshire University
Licensure: Licensed Mental Health Counselor (TEMP), State of Iowa
Modalities: Cognitive Behavioral, DBT
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Alisha Hinzmann, MS (in process)

Therapist Intern
(Council Bluffs Office)

Education: Masters of Science in Mental Health and Clinical Counseling, Bellevue University (in process)
Modalities: Cognitive Behavioral Therapy, Behavior Modification, DBT
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Nicholas Fly, MS, TLMHC

Therapist
(Woodbine Office)

Education: Masters in Clinical Mental Health, Wayne State College, Bachelors in Criminal Justice with Minor in Public Administration, Wayne State College
Experience: Experience working with behavior disorders, autism, medication management, etc.
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Chelsey Hirt, MA, LMHC, LIMHP

Director/Therapist
(Glenwood, Red Oak, Plattsmouth, Sidney Offices)

Education: Bachelors of Arts in Psychology, Morningside College
Masters of Arts in Clinical Counseling, University of Nebraska at Omaha
Licensure: Licensed Mental Health Counselor, State of Iowa
Licensed Independent Mental Health Practitioner, State of Nebraska
Experience: Experience working with Family Therapy, Couples Therapy, Adjustment Periods, Trauma, Domestic Violence, Behaviors, Anger Management, Depression, and Anxiety
Modalities: Cognitive-Behavioral Therapy, Motivational Interviewing, Solution Focused, Strengths Based approaches, Transactional Analysis
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross/Blue Shield, Optum Behavioral Health, Midlands Choice, Aetna, Tricare, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna
For more information about Chelsey, visit her Psychology Today profile.

Janice Zoucha-Jensen, MSW, LISW

Therapist
(Glenwood Office)

Education: Masters of Social Work, University of Nebraska at Omaha
Licensure: Licensed Independent Social Worker, State of Iowa
Licensed Independent Mental Health Practitioner, State of Nebraska
Licensed Drug and Alcohol Counselor, State of Nebraska
Licensed Certified Social Worker, State of Nebraska
Experience: Experience working with Substance Abuse, Depression, Trauma, and Anxiety in a variety of settings
Modalitites: EMDR, CBT, Gestalt, Motivational Interviewing
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare , Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Medicare, Cigna
For more information about Jan, visit her Psychology Today profile.

Shanen Taylor, MS, TLMHC, PLMHP

Therapist
(Glenwood Office)

Education: Masters of Science in Clinical Counseling, Bellevue University
Licensure: Licensed Mental Health Counselor (TEMP), State of Iowa
Licensed Mental Health Practitioner (Provisional), State of Nebraska
Experience: Experience working with individual and group therapy as well as crisis intervention.
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna
For more information about Shanen, visit her Psychology Today profile.

Joel Wallace, MSW, LMHP, LCSW

Therapist
(Plattsmouth Office)

Education: Master of Social Work, Springfield College
Licensure: Licensed Mental Health Practitioner, State of Nebraska
Licensed Clinical Social Worker, State of Nebraska
Experience: Extensive experience working with youth and young adults, as well as, school students, and youth in foster care.
Modalties: Solution Focused
Insurances Accepted: Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), All Iowa Medicaid Managed Care Organizations
For more information about Joel, visit his Psychology Today profile.

Bailey Troudt, MSW, PLMHP

Therapist
(Plattsmouth Office)

Education: Bachelors of Social Work, University of Nebraska at Omaha
Masters of Social Work, University of Nebraska at Omaha
Licensure: Provisionally Licensed Mental Health Practitioner, State of Nebraska
Experience: Experience working in inpatient setting with severe and persistent mental illnesses, geriatric, adults, groups, and individual
Modalities: CBT, Strengths Based, Certification in Dialectical Behavioral Therapy (DBT)

Insurances Accepted: Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), All Iowa Medicaid Managed Care Organizations
For more information about Bailey, visit her Psychology Today profile.

Celosia Johnson, MA, PLMHP, TLMHC

Therapist
(Glenwood Office)

Education: Bachelors of Arts in Psychology and Theatre
Masters of Arts in Clinical Mental Health Counseling, Regent University
Graduate Trauma Counseling Certificate, Regent University
Licensure: Provisionally Licensed Mental Health Practitioner, State of Nebraska
Licensed Mental Health Counselor (TEMP), State of Iowa
Experience: Experience working in a variety of settings. Experience working with anxiety, depression, trauma, OCD, boderline, bipolar, and substance abuse.
Modalities: Cognitive-Behavioral Therapy, DBT, NI, Person Centered, Certification in Eating Disorder treatment

Insurances Accepted: Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), All Iowa Medicaid Managed Care Organizations
For more information about Celosia, visit her Psychology Today profile.

Rowan

Therapy Support Provider
(Glenwood Office)

Hello friends!
My name is Rowan but my mom sometimes calls me Row! My mom adopted me and they told her that I was just a Golden Retriever but I think that I am also an Irish Setter. I fancy myself an investigator of smells, an expert squirrel chaser, enjoy meeting new friends, and if I see you upset I will do my best to comfort you sometimes it’s with licks, other times its through me leaning on you but sometimes if that doesn’t work I will try to lay part of me on your lap.

As a therapy dog in training I am a great listener with no judgment, observant, and enjoy meeting and comforting people. I love my squeaky toys and balls that mom lets me keep at work and if you ask her nicely she might let us play with them together. I enjoy adventures, hiking, car rides, and I LOVE naps, cuddles, and pets!

I am on track to get my full therapy dog certification when I finish with all of my training and practice deep pressure therapy (DPT).
I am excited to meet you!

Therapy benefits of DPT include but not limited to:
– Reduction in arousal levels by creating a shift from the sympathetic nervous system responsible for fight or flight to activating the parasympathetic nervous system response for regulation of calming functions
.- Reduction in cortisol-Increase endorphins and neurotransmitters.-Promotes the release of serotonin (responsible for mood regulation) and dopamine (responsible for reward, pleasure, and regulates emotional responses).

Dana Sharp, BS, MA

Therapist
(Glenwood Office)

Education: Masters of Arts in Mental Health Counseling, University of Northern Iowa
Bachelors of Science in Psychology minor in Child and Family Studies, Northwest Missouri State University
Experience: Experience working with youth and young adults. Worked with social anxiety, GAD, depression, and bipolar disorder.
Modalities: Person Centered, Solution Focused, ACT, CBT
Insurances Accepted: Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), All Iowa Medicaid Managed Care Organizations

Misty Warren, MS, LIMHP, LMHC, LPC, NCC

Therapist
(Telehealth Only)

Education: Masters of Science in Clinical Counseling, Bellevue University

Licensure: Licensed Independent Mental Health Practitioner, State of Nebraska
Licensed Mental Health Counselor, State of Iowa
Licensed Professional Counselor
National Certified Counselor

Experience: Experience working with many populations including adults, adolescents, children, couples, and families.

Modalities Used: Cognitive-Behavioral Therapy, Solution Focused

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Olivia Nieman, MS (in process)  

Therapist Intern
(Council Bluffs Office)

Education: Masters of Science in Clinical Mental Health Counseling, Liberty University (in process)
Bachelors of Arts in Psychology, National University

Experience: Over 4 years experience in as active member of the military; problem solving, teaching classes, leading

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Matthew Robbins, MS (in process)

Therapist Intern
(Council Bluffs Office)

Education: Masters of Science in Clinical Mental Health Counseling, Bellevue University (in process)
Bachelors of Arts in Health Sciences, Bellevue University

Experience: Experience working with screening clients and providing therapy

Modalities: Person Centered, Strengths Based, Solution Focused

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Carla Spahn, MA, TLMHC

Therapist
(Woodbine office)

Education: Masters of Science in Clinical Mental Health Counseling, Walden University
Bachelors of Arts, Louisiana State University

Licensure: Licensed Mental Health Counselor (TEMP), State of Iowa
Certified Alcohol and Drug Counselor (TEMP), State of Iowa
SSP

Experience: Experience working with behavioral issues, trauma, co-occurring mental health/substance abuse issues, various mental health issues, attachment issues. Experience with group, couples, and family therapy.

Modalities: CBT, DBT, REBT, EMDR, play therapy, thera-play, crisis intervention.

Insurances accepted: Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Brittany Davison, BS, MS (in process)

Therapist Intern
(Glenwood office)

Education: Bachelors Degree in Professional Psychology
Masters Degree in Clinical Mental Health Counseling (in process)

Experience: Experience working with families, children, teens, and individuals with issues such as depression, anxiety, ODD, and autism.

Modalities: CBT

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Mia Gilbert, MA, TLMHC

Therapist
(Council Bluffs office)

Education: Master of Arts in Clinical Mental Health Counseling, Wake Forest University
Bachelors of Science in Psychology, University of North Carolina at Charlotte

Experience: Experience working with various populations in mental health setting including individual, family, and group therapy.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Samantha Stone, BA, MS (in process)

Therapist Intern
(Woodbine Office)

Education: Masters of Science in Clinical Mental Health Counseling, Bellevue University (in process)
Bachelors of Arts in Psychology, Creighton University

Experience: Experience working with individuals through the justice system and law enforcement.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Savana Combs, MSW (in progress)

Therapist Intern
(Sidney Office)

Education: Masters of Social Work University of Nebraska at Omaha (in progress)
Bachelors of Science in Social Work, University of Nebraska at Omaha

Experience: Over 5 years experience working with adults with physical and intellectual disabilities. Completed undergraduate practicum with Green Hills AEA at the Kanesville Alternative School. Completed graduate practicum with Glenwood High School and met with students one on one to develop social and emotional skills. Facilitated small pycho-educational groups.

Modalities: CBT, DBT, IPT

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Mariah Watchorn, BA, MS (in process)

Therapist Intern
(Plattsmouth Office)

Education: Bachelors of Arts in Psychology
Masters of Science in Counseling (in process)

Licensure: BHEEN Telehealth

Experience: Learned how to better help myself and others through hardships in their lives by being mindful and forgiving of their emotions and past experiences.

Modalities: Person-Centered, Humanistic, Solution Focused, EFT

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Bibiana Lemus, MS (in process)

Therapist Intern
(Council Bluffs Office)

Education: Master of Science in Clinical Mental Health Counseling, Buena Vista University (in process)

Experience: Experience working with children and parents on challenging behaviors and resource procurement

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Samantha Christensen, MS (in process)

Therapist Intern
(Council Bluffs Office)

Education: Masters of Science in Clinical Counseling Bellevue University (in process)

Experience: Experience working with youth utilizing Boystown treatment modality for such issues as anxiety, depression, and PTSD

Modalities: Cognitive-Behavioral, Mindfulness, Person-Centered

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Morgan Lauritsen, MS (in process)

Therapist Intern
(Avoca Office)

Education: Masters of Science in Clinical Mental Health Counseling, Grand Canyon University (in process)

Experience: Over two years experience working with children, adolescents, and young adults with neurodevelopmental disabilities

Modalities: Cognitive-Behavioral, Play Therapy techniques, Applied Behavior Analysis Therapy

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) ,Cigna

Taylor Klein, MSW (in process)

Therapist Intern
(Dunlap Office)

Education: Masters of Social Work, University of South Dakota (in process)

Experience: Experience interning with the United States Probation officed working with many individuals struggling with drug/alcohol abuse and mental health disorders. Also experience working with individuals to locate and recieve community support services.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) ,Cigna

Anthony Dimari, MS (in process)

Therapist Intern
(Woodbine Office)

Education: Masters of Science in Counseling (in process)

Experience: Experience with a variety of populations in therapeutic settings: Adolescent, adult, and families

Modalities: CBT, DBT, REBT

Insurances Accepted: Cognitive-Behavioral Therapy, Dialectical Behavior Therapy, Solution Focused, and Mindfulness Techniques
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Shyanne Moses, MS (in process)

Therapist Intern
(Plattsmouth Office)

Education: Bachelors of Science in Psychology, Peru State University,
Masters of Science in Clinical Counseling, Bellevue University (in process)

Experience: Experience working with children and families through state services

Hobbies: Time with family, reading, travel, and watching netflix

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross/ Blue Shield, Optum Behavioral Health, Midlands Choice, Aetna, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Jordan Vetter, MS (in process)

Therapist Intern
(Avoca Office)

Education: Master of Science in Clinical Counseling, Bellevue University (in process)

Experience: Over 6 years of experience working as a social worker in Council Bluffs and Atlantic Iowa.

Hobbies: Spending time with my children, kayaking, fishing, traveling, riding horses.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) ,Cigna

Peter Mattes, MA (in process)

Therapist Intern
(Red Oak Office)

Education: Bachelors of Arts in Psychology, Grand View University
Masters of Arts in Clinical Mental Health Counseling, Liberty University (in process)

Experience: Many years of customer service experience and working with people. Graduated Magna Cum Laude from Grand View University

Hobbies: Weightlifting, reading, hiking, travel, enjoying time with my family

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Nicole Waller, MFT (in process)

Therapist Intern
(Des Moines Area)

Education: Bachelors of Fine Arts, Savannah College of Art and Design
Masters in Marriage and Family Therapy, Capella University (in process)

Experience: 7 Years in a school setting working with kids with behavior issues including ADHD, Autism, and Developmental Delays.

Hobbies: Reading, Writing, Drawing, and Running

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross/ Blue Shield, Optum Behavioral Health, Midlands Choice, Aetna, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Theresa Brockmeyer, MS, TLMHC

Therapist
(Sidney Office)

Education: Masters of Science in Clinical Counseling, Bellevue University
Masters of Science in Cyber Security and Criminal Justice

Experience: Experienced in anger management, CF-CBT, trauma focused, PTSD in veterans and first responders, DBT, CBT, and REBT

Hobbies: I love to travel, grew up in a military family that traveled the globe. I love photography and took pictures of 6 presidents and famous people.

Insurances accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

James “Marty” Shanahan, MS (in process)

Therapist Intern
(Glenwood Office)

Education: Masters of Science in Conflict and Dispute Resolution, University of Oregon (in process)

Experience: 5 years of case management wiht homeless and formerly homeless. 1.5 years of experience at a youth residential facility.

Hobbies: Ultimate frisbee, swing dancing, running, hiking, traveling and any kind of exploration.

Insurances accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Kassadie Jensen, MS (in progress)

Therapist Intern
(Avoca Office)

Education: Bachelors of Science in Psychology, Drake University
Masters of Science in Counseling, Drake University (in progress)

Experience: Experience working with children and adolescents, as well as, families at a residential treatment facility.

Hobbies: Reading horror books, doing puzzles, going for walks with my dog, going camping in different states.

Insurances accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Megan Soukup, MSW, PLMHP, PCMSW 

Therapist
(Plattsmouth Office)

Education: Bachelors of Science in Psychology
Masters of Social Work

Licensure: Provisionally Licensed Mental Health Practitioner, State of Nebraska
PCMSW

Experience: Experience with individual and family therapy, holistic therapy, TF-CBT certified, trauma experience

Hobbies: reading, cycling, crochet, piano

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna
Psychology Today Profile: https://www.psychologytoday.com/us/therapists/megan-soukup-plattsmouth-ne/1204484

Cailin Vollstedt, MSW (in process)

Therapist Intern Council Bluffs

Education: Masters of Social Work (in process)

Hobbies: Reading, Gardening, Being outside with my friends and family

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Alexah Keyes, BS, MS (in process)

Therapist Intern (Plattsmouth Office)

Education: Bachelors of Science in Human Development and Family Sciences

Experience: Experience as a team for mobile crisis outreach team

Hobbies: Reading, working out, writing, swimming, grilling and spending time outside with my husband and dogs in nice weather.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Jessica Schollmeyer, BS, MS (in process)

Therapist Intern (Plattsmouth Office)

Education: Bachelors of Science in Criminal Justice, University of Nebraska at Omaha
Masters of Science in Mental Health Counseling, Bellevue University (in process)

Experience: Previous experience working as an advocate with individuals involved in trafficking

Hobbies: Reading, working out, going on hikes, and traveling

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Ariana Wilson, BS, MS (in process)

Therapist Intern (Glenwood Office)

Education: Bachelors of Science in Human Services
Masters of Science in Mental Health Counseling, Bellevue University (in process)

Experience: Experience working with elderly adults as activities coordinator

Hobbies: Walk/hike with my dogs (Rosie and Jango), former barista who loves coffee, baking, and knitting.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Julie Taylor-Costello, MAE, Ph.D

Therapist(Plattsmouth Office)

Education: Masters of Arts in Education in Clinical Mental Health Counseling
Doctorate of Philosophy in Educational Studies

Licensure: Provisionally Licensed Mental Health Practitioner, State of Nebraska

Experience: Worked in higher education in student affairs and teaching. Counseling experience with a variety of age groups.

Hobbies: Getting outside-especially in the snow. Spending time with my family and my dog, Gracie.

Insurances: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Therapist Intern (Council Bluffs Office)

Education: Bachelors Degree, University of Nebraska at Omaha
Masters Degree, National University (in process)

Experience: Business Management Degree, Health Coaching Certification

Hobbies: Family/friends, hiking, yoga, reading, meditating

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Therapist Intern (Glenwood Office)

Education: Bachelors of Science in Psychology, University of Nebraska at Omaha
Masters of Science in Counseling, University of Nebraska at Omaha (in process)

Experience: Experience working with children, teens, and adults in behavioral health. Experience working with SPMI and substance abuse disorders at an inpatient facility

Hobbies: Gardening, reading, crafting, and camping

Insurances Accepted: ll Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Therapist Intern (Council Bluffs Office)

Education: Bachelors of Arts in Psychology and Management, Luther College
Masters of Arts in Counseling, University of Northern Iowa (in process)

Experience: I am a student in the Masters of Arts Counseling program at the University of Nothern Iowa. I am interested in working collaboratively with clients to help them develop skills in acceptance, mindfulness, and value-based living in order to overcome life’s challenges and thrive. Experience working with those in crisis, advocacy, and supportive services to adult and child survivors of sexual assault and abuse.

Hobbies: I enjoy playing my guitar and listening to music. I also enjoy distance running, playing basketball, powerlifting, long boarding, dancing, hiking, and anything that allows me to move and be creative.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Therapist Intern (Red Oak Office)

Education: Bachelor of Arts in Psychology and Sociology, University of Sioux Falls
Masters of Science in Clinical Mental Health Counseling, University of Nebraska at
Omaha (in process)

Experience: Experience working with individuals and couples in therapy

Hobbies: Spending time with friends and family, reading, thrifting, and working out.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield, United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna

Therapist(Plattsmouth Office)

Nina serves families in the community by helping children develop social and emotional skills. Nina enjoys connecting with women as they heal spiritually, mentally, physically, and emotionally. Nina feels everyone deserves to feel loved and heard. Nina has specialized in anxiety, depression, grief, self-esteem, and life transitions. Nina has a passion for helping others break through generational curses.

Experience: Experience working with children, foster care system, adolescents, and adults. Utilizes TF-SBT, DBT, and CBT.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Therapist Intern (Des Moines area)

Education: Bachelors of Science in Family Social Service
Masters in Marriage and Family Therapy (in process)

Experience: 20 years of experience working in the social work field. 10 of those years at a substance abuse treatment center, 9 years of working with families who have child protection involvement.

Hobbies: Exercising, spending time with family, relaxing

Insurances accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross/ Blue Shield, Optum Behavioral Health, Midlands Choice, Aetna, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Therapist Intern (Council Bluffs office)

Education: Bachelors of Science in Psychology, York University
Masters of Science in Clinical Mental Health Counseling, Bellevue University (in process)

Experience: Worked in the behavioral health field since 2021. Completed practicum hours through A Blessing of Hope.

Hobbies: Enjoys spending time with family and friends, watching movies, and cooking.

Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross Blue Shield , United Healthcare/UBH/Optum, Aetna, Midlands Choice, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue) , Cigna

Human Resources

Tara Wichert

Human Resources
(Agency Wide)

Licensure: Certification in Human Resources Management

Experience: Over 3 years experience in Human Resources, in addition to 6 years experience with medical records. Direct patient care for 5 years working in long term care facility.

Administrative Assistants

Teri Loftus 

Administrative Assistant
(Avoca Office)

Experience: Many years of experience in customer service and in administrative positions.

Spring Skalberg

Administrative Manager
(Red Oak Office)

Experience: CNA/CMA, Activity Director, Owner of Photography business

Sarah Taylor

Billing Specialist
(Council Bluffs, Woodbine, Glenwood, Red Oak, Avoca, Dunlap, Sidney and Plattsmouth Offices)

Experience: 8 years of experience in billing and 20 years experience in customer service

Hobbies: Fishing, grilling, crafts, puzzles

Administrative Assistant
(Glenwood Office)

Education: Administrative Medical Assistant

Experience: I have completed coursework through Iowa Western Community College for Administrative Medical Assisting. From there I worked at a State run facility and more recently, worked for a travel healthcare agency.

Hobbies: I have 2 kids, 4 and 8, that keep me busy most of the time. We love spending time outside when the weather is nice. We enjoy going to the pool, boating, and spending time in the backyard. My love of target has been passed to my children, and we love random target trips when we have the free time.

Robin Hixson

Administrative Assistant
(Woodbine Office)

Education: Bachelors of Arts in Psychology
Masters of Science in Organizational Management

Experience: 30 years experience working in higher education, student affairs, teaching business classes, and leadership series.

Hobbies: Horses, gardening, enjoying development of hobby farm the last 15 years with sheep, chickens, etc.

Michelle Schmidt

Office Manager
(Glenwood Office)

Experience: Over 10 years of Human Service experience that includes working with the disabled population, visitation worker, family support worker, and most recently a Family Coordinator. Also, a mom of 2 wonderful boys.

Maria Lupercio

Administrative Assistant
(Council Bluffs Office)

Hobbies: Enjoy attending son’s boxing matches. Enjoy going to sporting events such as football, soccer, and basketball.

Laura Nelsen

Administrative Assistant
(Woodbine/Dunlap Offices)

Experience: Experience in clerical and an associates degree in Psychology from IWCC

Jodi Stanley

Administrative Assistant
(Glenwood Office)

Experience: Over 15 years of experience working in customer service field helping individuals meet their needs/goals.

Heather Johnson

Billing Specialist
(Council Bluffs, Woodbine, Glenwood, Red Oak, Avoca, Dunlap, Sidney and Plattsmouth Offices)

Experience: Experience in customer service, accounts receivable, and billing

Fancy Tate

Administrative Assistant
(Glenwood Office)

Experience: Over 10 years customer service experience in various settings. Experience in management.

Courtney Spicer

Administrative Assistant
(Council Bluffs Office)

Experience: Over 3 years customer service experience and over 5 years experience working with children in child care setting.

Administrative Assistant
(Red Oak Office)

Experience: 10 years of customer service experience
Hobbies: Riding four wheelers, golfing, going to the pool with my daughter, and camping