Executive Directors
Education: Bachelors of Science in Criminal Justice, University of South Dakota
Experience: Over 25 years experience working in the Human Service field and over 19 years of management experience. Experience working with children, adolescents, and their families on issues including but not limited to RAD, Sexual Abuse, Physical Abuse, ODD, Conduct Disorder, Mood Disorders, Neglect, Anger/Impulse Control, and Behavior Issues.
Education: Masters of Science in Counseling, Creighton University
Licensure: Licensed Mental Health Practitioner, State of Nebraska
Licensed Professional Counselor, State of Nebraska
Licensed Master Social Worker, State of Iowa
Experience: Over 27 years clinical experience in the field of counseling and mental health and over 23 years of management experience. Experience working with children, adolescents, adults, couples, and families on issues including but not limited to: Sexual Abuse, Physical Abuse, RAD, Post Adoption Issues, Behavioral Issues, Depression, Identity Issues, Anxiety, Aggression, Sexual Perpetration, Anger/Impulse Control Issues, Neglect, Bipolar Disorder, ODD, Conduct Disorder, Legal Issues, ADHD, Gay/Lesbian Issues, PTSD.
Directors/ Management
Director/Therapist
(Glenwood, Plattsmouth, Sidney Offices)
Education: Bachelors of Arts in Psychology, Morningside College
Masters of Arts in Clinical Counseling, University of Nebraska at Omaha
Licensure: Licensed Mental Health Counselor, State of Iowa
Licensed Independent Mental Health Practitioner, State of Nebraska
Experience: Experience working with Family Therapy, Couples Therapy, Adjustment Periods, Trauma, Domestic Violence, Behaviors, Anger Management, Depression, and Anxiety
Modalities: Cognitive-Behavioral Therapy, Motivational Interviewing, Solution Focused, Strengths Based approaches, Transactional Analysis
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross/Blue Shield, Optum Behavioral Health, Midlands Choice, Aetna, Tricare, Nebraska Medicaid (Nebraska Total Care, UHC, Healthy Blue), Cigna
For more information about Chelsey, visit her Psychology Today profile.
Director (Council Bluffs, Woodbine, Dunlap and Avoca Offices)
Education: Masters of Science in Clinical Counseling, Bellevue University
Licensure: Licensed Mental Health Counselor, State of Iowa
Experience: Experience working with a variety of populations in a therapeutic setting including Adults, Children, Individual, and Families.
Modalities: Cognitive-Behavioral Therapy, Dialectical Behavior Therapy, Solution Focused, and Mindfulness Techniques
Insurances Accepted: All Iowa Medicaid Managed Care Organizations, Blue Cross/Blue Shield, Optum Behavioral Health, Midlands Choice, Aetna, Tricare, Cigna, Nebraska Medicaid (Nebraska Total Care, UHC)
For more information about Lynnsey, visit her Psychology Today profile.
Nurse Practitioners
In-Home Providers
Therapists
Human Resources
Administrative Assistants
Administrative Manager
(Agency Wide)
Education: Certified Nursing Assistant Certification (2015); Certified Medication Aid (2016)
Experience: 19 years of experience in various fields including, customer service, lawn care, photography, long term care as a CNA/CMA, Tech experience in hospitals as well as positions of mentorship and leadership within the mental health/healthcare system
Hobbies: traveling, gardening, organizing and decorating, spending time with her dog, husband, friends, and family.
Administrative Assistant
(Plattsmouth Office)
Education:Graduated High School from Kearney Nebraska High School.
Licensure/Certifications:Medication Aide
Experience:With over a decade of experience in customer service, I have honed my skills in communication, problem-solving, and relationship-building to deliver exceptional customer experiences. I thrive in fast-pacedenvironments, handling inquiries, resolving issues, and ensuring customer satisfaction withprofessionalism and empathy. My ability to adapt to diverse situations, manage multiple responsibilities,and provide solutions-driven support has made me a reliable asset in any customer-facing role.Passionate about creating positive interactions, l am committed to exceeding expectations and fosteringlong-term customer loyalty.
Hobbies/Interests: enjoy being outdoors in my free time as well as crocheting projects.
Administrative Assistant
(Glenwood Office)
Education: Administrative Medical Assistant
Experience: I have completed coursework through Iowa Western Community College for Administrative Medical Assisting. From there I worked at a State run facility and more recently, worked for a travel healthcare agency.
Hobbies: I have 2 kids, 4 and 8, that keep me busy most of the time. We love spending time outside when the weather is nice. We enjoy going to the pool, boating, and spending time in the backyard. My love of target has been passed to my children, and we love random target trips when we have the free time.
Administrative Assistant
(Woodbine Office)
Education: Bachelors of Arts in Psychology
Masters of Science in Organizational Management
Experience: 30 years experience working in higher education, student affairs, teaching business classes, and leadership series.
Hobbies: Horses, gardening, enjoying development of hobby farm the last 15 years with sheep, chickens, etc.
Medical Assistant
(Glenwood Office)
Experience: Over 10 years of Human Service experience that includes working with the disabled population, visitation worker, family support worker, and most recently a Family Coordinator. Also, a mom of 2 wonderful boys.
Administrative Assistant
(Council Bluffs Office)
Hobbies: Enjoy attending son’s boxing matches. Enjoy going to sporting events such as football, soccer, and basketball.
Administrative Assistant
(Woodbine/Dunlap Offices)
Education: Associate degree in Psychology
Experience: Experience in clerical, sales, and customer service. Owned and operated a daycare for 13 years. Owned and operated a cleaning business for 10 years.
Administrative Assistant
(Glenwood Office)
Education: Career Point College, San Antonio, TX
Hobbies: Anything outdoors and reading
Administrative Assistant
(Avoca Office)
Education: Graduated from AHSTW
Hobbies: Fishing, Horse back riding and Scrap Booking
Lead Billing Specialist
(Agency Wide)
Education: CPB from AAPC
Experience: 17+ years of experience in accounts receivable and billing. 3+ years in management. 20+ years in customer service
Hobbies: Heather enjoys traveling with her Family, is a Senior Portrait Photographer and a Youth Volleyball Coach
Billing Specialist
(Council Bluffs Office)
Experience: Paying Insurance claims, Insurance policies, customer service rep.
Hobbies: Watching my son play baseball, doing crafts, hanging out with family.
Administrative Assistant
(Glenwood Office)
Experience: Over 10 years customer service experience in various settings. Experience in management.
Administrative Assistant
(Council Bluffs Office)
Experience: Over 3 years customer service experience and over 5 years experience working with children in child care setting.
Billing Specialist
(Council Bluffs Office)
Experience: 10 years of customer service experience
Hobbies: Riding four wheelers, golfing, going to the pool with my daughter, and camping